Medical Receptionist

4 months ago

Brisbane, Australia Icon Group Full time

**Administration**

**Brisbane**

**Part Time**

**Icon Cancer Centre Australia**

**Administration Officer / Medical Receptionist - Icon Cancer Centre Auchenflower, QLD**

Join our exciting new Radiation Therapy Centre in Auchenflower
- Incredible support from our experienced leaders and treatment specialists
- Join an organisation that puts patient support to the front
- **Excellent Hourly Rate, **Career Pathways and Skills Development

Permanent Part-Time Role, **No Weekends, 2/3 Days Per Week (21hrs per week)**

Our Auchenflower centre proudly offers cutting-edge radiation therapy treatment for all cancer types, delivered by an experienced team who are dedicated to ensuring patients and their loved ones receive support and exceptional care every step of the way.

**About Icon**:
***
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1400 employees our Australian cancer services division is made up of 6 day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide opportunities within an ideal environment to develop your experience and be part of an innovative market leader at the forefront of cancer care.

**About the Role**:
***
Due to an internal promotion, we have a new opportunity for Medical Administration Officer to join our new team at our Auchenflower centre. The overall purpose of this position is to be the first point of call for Icon Cancer Centre patients and assist the greater Administration team in their day to day duties. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues. Join us in a permanent part-time basis, working during weekday business hours.

**Key Responsibilities**:

- Welcoming patients, collecting and entering personal details.
- Scheduling appointments.
- Answering telephone calls and responding to enquiries.
- Entering and processing patient billing (Private Health and Medicare).
- Monitoring and assessing the administration care path of all patients.
- Maintaining and managing patient information / records management
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
- Modelling and promoting Icon's vision and values.

**About the person we're going to hire**:
We are looking for an experienced medical administrator with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.

**Skills & Experience**:

- Experience in a similar, medical treatment facility type role, desirable.
- Experience with Medicare, DVA and Private Health Insurance.
- Excellent organisational and time management skills.
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written.
- Ability to use computer systems - competence required in Word and Excel.
- Delivery of excellent client service (to internal and/or external clients).
- Possessing basic knowledge of medical terminology.

**How to Apply**:
If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment and the opportunity to work for a growing and innovative market leader.

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