Quality and Education Manager

2 weeks ago

Toowoomba, Australia Bupa Full time

About the Home

‘insert description’

Benefits of Bupa

? Supportive, collaborative, and caring team culture

? Continual learning and development opportunities

? Relocation and accommodation assistance available

? Internal transfers across our care homes

? Sponsorship opportunities available to eligible workers

About The Role

As a Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands on support in remediating gaps, and coaching Care Home leadership team for sustainability.

Duties

Provide quality focused leadership and coaching

Provide guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes

Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice

Identify areas of employees skills/knowledge that require further learning/competency development and create a plan to achieve this

Ensure care home and team members are prepared through preparedness activities, and maintains currency of the Commission Entry Questions.

Maintain the Care Home’s Plan for Continuous Improvement (PCI) in collaboration with leadership team Meet monthly or more frequently with the GM and CCM’s to review and track progress of PCI items.

Complete month end Quality Indicator Report, including analysing data, discussing and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.

Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned

Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.

Management and delivery of the highest quality clinical care of Residents person centred care for residents, including assessment, planning, implementation, and evaluation

Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements

Skills and Experience

? Bachelor of Nursing or Equivalent is essential with current AHPRA is essential

? Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable

? Proven track record in delivering quality clinical care, coaching, delivering training

? Ability to foster a team environment and build collaborative relationships

? Highly effective communication, leadership and relationship management skills

? An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Culture

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

How to Apply

Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement.

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