Dental Customer Service Consultant

2 weeks ago


Perth, Australia Upstart Recruitment Full time

**About the company**

A fast growing, energetic, modern Perth dental company reinventing smiles everyday that make our patients go WOW We value the pathway (future role opportunities) of each staff member and we allow our team to work to their strengths.

**About the opportunity**

A very unique opportunity has become available within a unique team environment. As a self-driven Customer Service Consultant (Sales) Call Centre, you will be responsible for attracting and maintaining new and existing patients to proceed with their smile makeover journeys.

You will be a natural communicator, _highly organised_, compassionate, adaptable, and you will be able to _thrive in a fast paced environment _with competing priorities. You will also be resilient - no one conversation is the same and can be challenging

**You will be responsible for**:

- Motivating and promoting patient participation in dental care by making high volume outbound calls and receiving inbound calls.
- Participating in the planning, treatment coordination and follow-up for patient care.
- Identifying, reviewing and troubleshooting operational IT issues.
- Reviewing, developing and implementing standard business and/or operating protocols.

**How to Apply**

Send your CV and cover letter outlining why this position is right for you.

**Salary**: $52,000.00 - $59,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift


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