Product Owner

2 months ago

Melbourne, Australia Jetstar Full time

**Company Description** About Jetstar**

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
- ** Join a growing Airline Operations team at Jetstar Technology**:

- ** Permanent, full-time opportunity working at our head office in Collingwood (Hybrid working options available)**:

- ** Staff Travel Benefits from Day 1**

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

As the **Product Owner - Operations**, you will be responsible for driving the development and continuous improvement of IT solutions that support the operational needs of our airline's operations control centres. As the bridge between the day-of-operations teams, business stakeholders and technology teams, you will play a pivotal role in ensuring that our technology platforms and digital tools are aligned with the strategic goals of enhancing safety, efficiency and on-time performance. You will be encouraged to think innovatively whilst developing and maintaining best practice.

**Key Responsibilities**:

- Leading user requirements gathering and analysis, data and research, business analysis, evaluating and implementing innovative products and solutions.
- Drive product implementation by leveraging industry research and building business cases to gather required funding.
- Engage and collaborate with stakeholders across the Qantas Group, Vendors & Contractors to ensure that products meet performance expectations.
- Manage stakeholder expectations and engagement by facilitating effective communication between internal teams and vendors.
- Monitor and evaluate product progress and key performance indicators, analyse product performance and iterate on optimization strategies.
- Champion data-driven decision-making by leveraging data analytics and insights to identify opportunities for improvement and growth.
- Ensure cross-functional alignment and stakeholder engagement to support the successful execution of the Operations Technology roadmap.

**You’ll have**:

- 2-3 years in a Product Owner role or similar.
- Strong commercial acumen.
- Strong understanding of Agile methodologies.
- Strong understanding of product management, design, and analysis principles and experience working with a development team to deliver features on time.
- Confluence and Jira experience preferred.
- Proven experience with product development, roadmap creation and execution.
- Experience with transformational, enterprise level projects.
- Ability to thrive in a team environment, fostering collaboration and effective teamwork among cross-functional teams.
- Strong drive, initiative, ability to multi-task and work to tight deadlines.
- Excellent project leadership, risk and time management skills.
- Excellent written and verbal communication skills with the ability to communicate complex ideas clearly to various audiences.
- Proven interpersonal, influencing, and negotiation skills, critical for understanding and addressing the unique requirements of our diverse customer base.

**Our Culture**

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

**Our Benefits**

Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

**Inclusion and Diversity***

**Applications Close: Thursday 14th Novem

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