Manager External Maintenance Line

2 weeks ago

Melbourne, Australia Jetstar Full time

**Full time, Permanent Opportunity**:

- **Immediate access to staff travels benefits**

Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong with a substantial fleet development program servicing 5 separate Qantas Group Airlines. Our teams are also excited to continue the induction of our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often.

**About our Engineering Team**

The Jetstar Engineering Team are at the forefront of delivering operational excellence, responsible for ensuring the airworthiness and reliability of our world class Airbus A320 and Boeing B787 fleet.

As part of the investment in our future, we have a fleet of new A321LR NEO’s arriving in our expanding Melbourne Engineering Precinct, which is the primary maintenance hub of our network. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and support the Jetstar Branded Airlines (JBA’s) in Singapore and Japan. The Melbourne Precinct is also the home of our Apprentice Program.

**About the Opportunity**

As **Manager External Maintenance - Line** you will take responsibility for the oversight of Jetstar’s outsourced Line Maintenance operations including Cabin and IFE, including vendor performance, disruption management, defect monitoring and compliance control. In addition, this role is responsible for supervising a team and taking responsibility of all accountabilities associated relating to training, rostering, admin and performance management.

**Responsibilities will include**:

- Monitoring, ongoing review and complying with OHS and safety standards
- Monitor and manage External Maintenance vendor performance in accordance with contractual and business requirements, ensuring business targets are met
- Communicating supplier performance to Jetstar Executives
- Assist in management of AOG aircraft recovery in external MRO/AMO ports as required
- Lead the addition and onboarding of new line maintenance vendors in support of the growing line maintenance demand across the Jetstar Network
- Allocate manpower to support Line Maintenance in various external locations as required
- Provide regulatory and compliance oversight of Jetstar External Line Maintenance including Cabin and IFE
- Support external AMO’s in the development and management of their Safety Management Systems, and drive continuous improvement
- Guide and provide oversight to your team of direct reports
- Facilitate process improvement via assignment of project responsibilities to direct reports
- Ensure accurate departmental reporting is provided
- Assist Maintenance Planning, Maintenance Programs, Technical Services, Fleet Managers with the control of existing processes and implementation of new processes
- Represent CAMO External Maintenance interests in broader company operational initiatives
- Management of Jetstar’s Airworthiness Maintenance Procedures Manual

We are seeking an experienced Aviation Engineer with proven qualifications in addition to the following experience and attributes:

- LAME/AME or tertiary qualifications in Aviation/Engineering/Management
- Understanding and/or demonstrated knowledge of PART 145 / 42 regulatory frameworks
- The ability to work autonomously whilst taking responsibility for, and mentoring a team of direct reports
- Strong leadership, people and interpersonal skills; ability to work cross-functionally with other areas of Jetstar and deal professional with external parties (essential)

**What’s in it for you**
- Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
- Access to a range of salary packaging and leave benefits.
- As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
- Structured programs and resources to support your health and wellbeing and development.
- Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

**About Jetstar**

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, in

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