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Customer Retention Sales Representative
4 months ago
**Customer Retention Sales Representative - Southport Qld - start date 8 May 2023**:
**Job no**: 3171
- **Work type**: Full time
- **Location**: Gold Coast CBD
- **Categories**: SalesWorking at Foxtel means being part of something different, better, special. We put our customers first, we own it, we’re authentic, we focus on changing the game, and we win together.
We have a **Benefits Program** with something for everyone, but we’re in the entertainment business, so what would a Foxtel benefits program be without a **Free Foxtel Subscription** and discounted broadband. We currently have Fox Flex which is a combination of working from home and the office and Paid Birthday, Parental and Cultural Leave, there is no better time to join
- $57k base + Super + Commission
- Blended WFH and Office
- Corporate discounts
- Tickets to sporting events and matches
We are on the hunt for passionate, self-driven and resilient sales people who have a knack for convincing our customers about all the amazing entertainment on offer with Foxtel. **Full Time rotating shifts (38 hours a week over 5 days) during Monday to Friday between 9am-8pm EST. Start date is Monday 8 May for new starter induction and training.**
**About the Role**
You will engage with customers who are reconsidering their Foxtel service and remind them of all the amazing products and content they’ll be missing out on if they cancel their service. At Foxtel we pride ourselves on developing our staff and providing true pathways of career progression within our growing organization. You will bring the attitude and desire to succeed and we will give you the tools you need to be a roaring success in this role, from how to understand your customer’s needs to employing industry leading customer negotiation skills. These skills will serve as a basis for your time at Foxtel and in your future career for years to come. Your determination, solutions focused mindset, influencing skills and natural flair for sales will see you winning over our customers (and your team mates) in no time.
**Your Responsibilities**:
- Retain and re-engage Foxtel customers
- Drive yourself to achieve daily performance targets
- Keep up to date with the latest Sport, Drama, Lifestyle and Movies content by watching television and occasionally attending live events
- Solve problems and deliver the best-in-class customer experience
**We are Looking for the Following Capabilities**:
- A passion and aptitude for sales
- Proven ability to achieve daily performance activity and sales targets
- An agile mindset that can work through tough situations
- Ability to effectively and passionately communicate your ideas
- Strong computer knowledge: you're fantastic with navigating multiple systems and can multitask at pace
- A passion for entertainment - Sport, Drama, Lifestyle or Movies
If you have any questions, please contact Karina Vanderwerf from the Talent Acquisition Team.
**A note to recruitment agencies** - we have this role covered. There is no need to get in touch, we do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
**Advertised**: 05 Apr 2023 E. Australia Standard Time
**Applications close**: