Therapeutic Support Manager

3 weeks ago

Newcastle, Australia Lifestyle Solutions Full time

**Therapeutic Support Manager**:

- Newcastle, Maitland & Hunter, NSW, Australia, 2295- Full Time Permanent- **Therapeutic Support Manager**:

- **Full-Time Permanent Position**:

- **Located in Newcastle, NSW**

Lead a team of support workers to provide therapeutic care to children and young people in our out of home care services by providing excellent support, supervision and management.

**About the role**:

- Providing support, supervision and coaching to the team of Therapeutic Youth Workers
- Manage and maintaining rosters and appropriate staffing levels
- Day to day coordination of the care of children and young people
- Coordinating and monitoring the implementation of documentation, plans and reviews
- Ensuring quality life story work by the Therapeutic Youth Workers
- Managing informal and formal complaints and feedback
- Ensuring mandatory internal and external reporting occurs

The role consists of a 76-hour fortnight, with a combination of administrative shifts and on-floor shifts.

**About you**:
Essential Requirements:

- Relevant management experience of Children and Young People in Out Of Home Care who have a disability and/or with complex care needs due to trauma-based background and/or relevant management experience across the education, health care, early childhood or community services sector.
- Bachelor's degree in a related field
- Experience managing staff who regularly face crisis situations in the course of their work
- Knowledge and experience to work within the relevant legislation, Out of Home Care Standards, policies, and procedures
- Excellent oral and written communication and demonstrated administration skills and computer literacy
- Ability to work collaboratively as a member of a multidisciplinary teams
- Current Drivers’ License
- Willingness to work outside of business hours
- Current Working with Children Check
- Vaccinated against Covid-19_._

**What we have to offer**
- Salary packaging options including up to $16K p/a salary sacrifice
- Crisis and incident support from national 24/7 Incident Response team
- Opportunities for career advancement

**Join Us - What's Next?**

**Lifestyle Solutions - **_Who we are and why we do it_**

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.
- Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment._

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