Sf Functional Consultant

1 week ago

Melbourne City Centre, Australia Peoplebank Full time

Location:
- Melbourne CBD- Job Type:
- Contract- Posted:
- about 16 hours ago- Contact:
- Abuk Mawn- Discipline:
- SAP / ERP / CRM
- Reference:
- 260545Our client, a **Government Business Enterprise** is seeking an experienced **Salesforce (SF) Functional Consultant** to join their team for an initial **10 month contract**.

The **SF Functional Consultant** will be supporting the organisations Customer Service Transformation Program.

**Key Responsibilities**:

- Support engineering leads, technical leads, and program business analyst to help refine solutions
- Gather, analyse, and interpret requirements from organisations stakeholders
- Work with solution architect and technical architect to define solutions and document user stories for the developers
- Be responsible for overall functional implementation and usability of systems
- Liaise between technical and non-technical staff to ensure all deliverables meet the business needs and standards
- Perform system configuration such as reports and dashboards when required

**Key Skills and Experience**:

- Experience in a Business analysis or functional consultant role delivering Salesforce projects for large sized or complex organisations
- Skilled with technologies such as, Salesforce, Miro, Visio, Jira, Confluence
- Strong ability to understand stakeholder needs, pain points and facilitate deep discussions
- Expert presentation and communication skills to both create and deliver quality presentations
- Experience in hybrid Agile delivery life cycles, with the ability to structure requirements
- Ability to tailor communication to multiple audiences with different skill levels

For more information or a confidential discussion, please contact **Abuk Mawn **on **0380807265** quoting reference **260545**.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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