Assistant Manager or Duty Manager
2 months ago
**Lead with Passion at Miami Bakehouse**
Are you a dynamic leader with a passion for customer service? Do you thrive in fast-paced environments and know how to inspire a team to deliver excellence?
Miami Bakehouse is looking for an Assistant Manager for our Northbound Cafe on Forrest Highway, a must-visit destination for travellers and tourists. This full-time role offers $68,000 plus attractive monthly bonuses. Supported by the Store Manager, the store trades from 6:15 am to 6:30 pm.
**Why Join Us?**
At Miami Bakehouse, we’re more than just a cafe - we’re a popular break destination for travellers, where great coffee and award-winning baked goods meet warm customer service. As the Assistant Manager (or Duty Manager), you will be at the heart of our operations, leading a dedicated team to ensure our customers leave with a smile.
**What You’ll Do**:
- Train, coach, and motivate your team to create a positive, energetic workplace.
- Oversee all aspects of the store's daily operations, including driving sales, managing stock levels, and ensuring operational efficiency.
- Maintain a welcoming, top-tier store presentation that keeps customers coming back.
- Deliver high standards in customer service, product quality, and cleanliness, consistently.
**What We’re Looking For**:
- Proven experience in or willingness to learn hospitality management.
- A passion for delivering exceptional customer service and driving sales.
- Strong leadership skills, with the ability to coach and develop a team.
- A track record of meeting KPIs and sales targets.
- Outstanding communication and interpersonal skills.
**What We Offer**:
- Competitive salary with paid overtime, monthly bonuses, and a weekly travel allowance.
- Work-life balance with at least one weekend day off every week.
- A supportive team environment that values collaboration and growth.
- 50% staff discount on all our delicious products.
If you’re ready to lead a team, exceed customer expectations, and be a vital part of a thriving cafe, we want to hear from you
Pay: Up to $68,000.00 per year
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Public holidays
- Rotating roster
- Weekend availability
Supplementary Pay:
- Performance bonus
Work Location: In person
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