Acute Specialist Clinics, Front of House Clerk

1 week ago

Blackburn, Australia Eastern Health Full time

Acute Specialist Clinics Clerk - Acute Specialist Clinics

**Permanent Full and Part Time**: Clinics hours - Monday - Friday from 8am to 6pm

Blackburn Public Surgical Centre | Multiple positions

Join one of the largest public health services in the Eastern suburbs

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

This position is responsible for the clerical day of service activities in Acute Specialist Clinics. Clerical staff provide customer service, clerical and reception related duties that strive to achieve optimal patient outcomes, adheres to the code of conduct, policies and procedures, values and goals of Eastern Health.

An opportunity exists in Acute Specialist Clinics at the Blackburn campus for a passionate and enthusiastic clerical staff member. Eastern Health Acute Specialist Clinics are a busy department of the hospital, meeting the needs of patients from the community by providing a range of specialist services. Approximately 160,000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals.

Clerical staff are a highly regarded member of the multidisciplinary team that ensure Specialist Clinics functions well. Services offered in Acute Specialist Clinics include, Orthopaedics, ENT, Gynaecology and General surgery.

About you

**To be successful in this role you will possess**:
Year 10 level English written and spoken

Knowledge of patient management systems (iPM, CPF, EMR) (Desired)

Computer competent in Microsoft Word, Outlook and Excel

Advanced telephone skills and clerical skills

Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care

Excellent communication and organisational skills

The ability to work as part of a diverse team

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

**Please note**:
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

For additional resources for Aboriginal and Torres Strait Islander applicants click here: Aboriginal Health | Eastern Health

**Values in Action**: Respect for all | Safe always | Partnering in care | Learning and improving every day

Contact Person
Amanda Purdue

Contact Number
(03) 9871 3372

Closing Date
14/05/2024

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