Community Manager
2 weeks ago
**Classification**:
Marketing
**Job Location**:
- Sydney QLD**Contract Type**:
Full Time
**Salary**:
SustainRecruit has partnered with a scaling e-commerce brand based in Sydney, who has recently secured significant funding.
They operate in the health and wellness space, removing barriers to quickly and easily access support - with a focus on removing the stigma and improving mental health
**The Role**:
- Full time, perm position
- $80K - $110K + Super
- Surry Hills office
- Hybrid working
As the Community Manager, you will be responsible for growing and nurturing the online customer base and community. We are looking for someone keen to own the community strategy and can be innovative when developing techniques and ideas that drive engagement
Community engagement will predominantly focus on social media channels, utilising our pre-existing networking platforms and also creating micro-communities within new or niche platforms
You will represent the customer and ensure feedback, suggestions, and concerns are fed back to the wider business and implemented into the product roadmap and strategies
**What we're looking for?**
- Experience managing online communities across social media platforms - bonus if it's with a growing consumer brand
- Understanding of relevant metrics to measure community value and performance
- Familiarity with social media analytics and listening tools
- Analytical mindset to derive insights from data and feedback to stakeholders
- Strong communication skills
**And the benefits?**
- On-demand training unique to your role
- Discounted products and services
- 16 weeks paid parental leave
- Additional leave days for mental health and volunteering
- Dog-friendly offices
- Impactful work
LI-HA1
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