Service Technician

2 months ago

Canberra, Australia CDC Data Centres Full time

**About us**:
Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

**About the role**:
We are looking to continue to build our team of Service Technicians for the Property, Facilities & Services (PFS) team based in Sydney. In this role, you support a broad team of qualified technical staff responsible for the maintenance, repair and response of critical services and systems covering Electrical, Mechanical, Fire. The Services Technician role will be the first to respond to alerts and alarms generated by our electronic systems.

Other responsibilities include:

- Supervise and coordinates preventative maintenance activities in accordance with approved workplans
- Ensure all planned maintenance activities are completed
- Undertake daily site reviews to ensure all infrastructure is operating correctly with all commissioned setting configured
- Conduct tests and regular assessments of technical services infrastructure as planned.
- Respond quickly to all service requests and emergency faults and efficiently troubleshoot and repair technical service infrastructure and systems directly or with the support of CDC’s supplier and contractors.
- Communicate all identified risk immediately as they are identified.
- Provide estimated timelines for repairs with key internal teams so communications with clients can be coordinated.
- Ensure all planned maintenance activities are proactively completed
- Lodgement of all complete maintenance service reports into the CMMS

**About you**:

- Trade (Electrical, Refrigeration)
- 5+ Years -Trade or Critical Facilities Experience
- Prior Experience in Supervision or Coordination of staff, contractors and suppliers qualified to operate or maintain critical infrastructure and prioritising staff workload.
- Prior Experience in critical infrastructure environments and adhering to strict procedures and policies.
- Prior Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS)
- Exposure to data centre equipment - CRAC units, UPS, Generators
- Extensive experience in operating critical infrastructure in accordance with regulated standards and safety procedures
- First Aid Qualification including extensive knowledge of Electrical First Aid

**Desirable**:

- HV Electrical Switching Certification
- Work Health Safety Certification.
- Prior experience with a commercial Data Centre provider in a similar role.
- Ability to work on a day shift roster
- Ability to be available for on call remote technical support

**Essential**:

- Australian citizenship and ability to obtain, an NV1 Security Clearance

**How to Apply**:
If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

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