Store Manager/trainer

2 weeks ago

South Yarra, Australia Schnitz Full time

We currently have a unique position for an exceptional Store Manager to lead the Schnitz South Yarra restaurant, which also serves as the Schnitz Centre of Excellence. This store is a unique showcase of all the best attributes of Schnitz operations, and will host Franchise Partner training and support equipment innovation for the brand.

At Schnitz, service is at the core of everything we do. We achieve together, embrace diversity and work hard to get it right. And with restaurants across the country, it’s clear that we’re onto something special.

From our stores to our support office and our franchisees, we live and breathe our values of quality, compassion, integrity, and family. And it’s our love for making people happy that brings us all together and makes our dedicated, passionate family business thrive.

Our passion is to serve real food that makes people happy and to do this, we need the right people. We search for people who are the best fit for the team, but we also value your unique qualities that you will bring to the Schnitz family.

We currently have a unique position for an exceptional Store Manager to lead the Schnitz Centre of Excellence. This store is a unique showcase of all the best parts of Schnitz and we need a special kind of person that can proudly uphold and exemplify Schnitz standards.

**Role Overview**:
Reporting to the BDM and collaborating with the L&D team, you will play a pivotal role in maintaining the high standards and impeccable reputation of the Schnitz Centre of Excellence. You will be accountable for day-to-day operations and delivering a strong bottom line while also being responsible for training and supporting incoming franchise partners ensuring they embody our brand ethos and deliver outstanding service to customers.

This role is solely store based however, your time will be spilt between store operations and training of new Franchise Partners of the business.

**Role Recipe**:

- Manage all aspects of daily operations, including but not limited to staffing, inventory management, and profitability;
- Facilitate a consistently great Schnitz experience to all Guests and create a culture where the Guest comes first at all times.
- Be a guardian of all Schnitz standards for food quality, cleanliness, and safety.
- Develop and implement strategies to maximize sales and profitability.
- Take charge of the 6 week training for franchise partners and managers, and staff, focusing on operational best practices, customer service standards, and brand values.
- Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
- Maintain diligent training records and liaise with the L&D team to ensure trainee Franchise Partners are set up for success

**Key Ingredients**
- Minimum 5 years experience in a store manager capacity in the fast-casual/QSR sector with a proven ability to achieve operational success.
- Strong leadership skills with the ability to inspire and motivate team members.
- Excellent communication and interpersonal skills, with the ability to effectively train, motivate and inspire others.
- Detail-oriented with a sharp focus on maintaining high standards of quality and service.
- Ability to thrive in a fast-paced environment and make sound decisions under pressure.
- Proven track record of delivering high-quality training programs to management personnel, achieving measurable results.
- Flexibility to work evenings, weekends, and holidays as needed.
- Willingness and availability to travel as needed to support new store openings and training initiatives.
- Detail-oriented with strong organizational skills
- Flexible and adaptable with the ability to manage multiple trainees effectively without compromising the training experience.
- Qualifications in training or business management highly regarded.

**Our commitment to you**:

- A work culture that feels like a family built on a foundation of quality, compassion and integrity;
- An opportunity to continue your career development with our nationally recognised and respected brand;
- Competitive salary package;
- Ongoing training and development with opportunities to get involved in further learning and development as well as operational initiatives

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