Operations Support
2 months ago
Part time permanent positition based in Penrtih with flexibility with hours
- ADO, salary packaging and working from home arrangement
- Supportive and collaborative team
**About the Role**:
Join a Mental Health Specialist Not for Profit as an Operational Support Officer, contributing to the delivery of high-quality mental health services for adults. This role involves providing flexible administrative support to both staff and service users across the Perntih & Richmond offices working 24-32 hours per week with flexibility working over 4 or 5 days.
**Key Responsibilities**:
- Coordinate travel arrangements and order office supplies
- Manage appointment systems, billing, and medical records
- Perform consumer database data entry
- Coordinate site maintenance and meeting room bookings
- Assist in audit and compliance processes
- Orient new staff to administrative systems and provide basic IT support
**Records Management**:
- Ensure compliance with policies for records management
- Collaborate with consumers to gather relevant data for service improvement
**Requirements**:
- Sound knowledge of Microsoft Office Suite and experience in a computerised environment
- Excellent written and verbal communication skills with attention to detail
- Advanced abilities in Microsoft Excel and data analysis
- Customer service skills and the ability to plan, organise, and analyse tasks
- Valid Working with Children Check, Australian Driver's License, and Police Check
**Desirable**:
- Experience working for a Not for Profit and competency in Microsoft Teams
- Note: Additional duties may be assigned based on site needs._
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