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Product Manager Edm and Intranet

2 months ago

Melbourne City Centre, Australia Department of Education Full time

The primary purpose of the Product Manager - Intranet and EDM role is to manage the department's electronic direct mail (EDM) and intranet products throughout their lifecycle and their effective day-to-day operation as channels for the department's communication activities. It uses evidence, organisational understanding and planning to ensure the products are high quality, fit for purpose and continue to meet the needs of the department and users.
The role works closely with other teams in the Communications Division, managing build and distribution of EDM schedules to support the implementation of communication plans, strategies and campaigns. It's a role that suits a problem-solver and trouble-shooter who's interested in helping to shape how we can improve the way we work.
The role also supports the management and governance of the department's intranet (SharePoint Online). This includes ensuring the intranet is maintained and able to deliver on user needs and the department's priority communication activities. It structures, builds, publishes, maintains and expires content for multiple audiences. It also provides advice to help align channels and products to digital standards.
The role manages two digital advisors and will provide support, coaching and mentorship to the team.
The role also actively participates in a broad range of communication tasks, events and activities to support the delivery of the division's work. Ad hoc after-hours work may be required.
Applicants requiring adjustments can contact the nominated contact person.
For more details regarding this position please see attached position description.
Applications close 22 November 2023.

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