Recruitment Consultant

1 month ago


Fairfield, Australia Leela Care Services Full time

**Qualifications**
- HR and Business Adminstration (preferred)
- Rostering: 2 years (preferred)
- NDIS Workers Screening Clearance (preferred)
- Drivers License (preferred)
- Australia (preferred)

**Full Job Description**

Leela Care Services has an exciting opportunity for a Recruitment Consultant to join our team

**Purpose of Role**:
The main purpose of the Recruitment Consultant is to look after the
daily roster and staffing matters for staff (primarily disability support
workers). This role will have sole responsibility of ensuring the
smooth running of services, by ensuring shifts have been allocated,
shift cancellations are addressed and staff complaint matters are
escalated to appropriate personnel.

**Core Objectives**:

- Managing all rostering matters including addressing and resolving shift cancellations, open shifts and general rostering.
- Maintaining a strong understanding of employee experience and geographic location as well as client background and services required, to match an employee with a shift.
- Escalating staff complaints from clients and non-compliance matters to Coordinators.
- Being proactive and analysing potential staffing shortages and taking steps to inform the relevant stakeholders
- Establishing and maintaining relationships with all stakeholders including employees and client families, being aware of client needs and preferences and allocating staff accordingly, to meet those needs;
- Rostering in alignment with legislative guidelines (sleepovers, breaks, broken shifts and overtime)
- Ensuring the smooth running of services
- Documenting staffing issues and their status on the Client Services Register

**Qualifications**:

- Business Administration, Human Resources

**Experience**:

- Previous experience in rostering, resource allocation or scheduling role.
- Experience in disability, aged care or nursing sector.

**Knowledge**:

- Knowledge of the Social, Community, Home Care and Disability Services Award (highly desirable but training available)

**Skills and Competencies**:

- Strong communication, problem solving, time management and conflict resolution skills
- Proficient computer skills, including Microsoft Office, Google Drive/Sheets and Rostering Systems.
- Be flexible and adaptable
- Ability to work under pressure and time constraints
- Excellent attention to detail
- Organised and customer service focused

**Job Types**: Full-time Salary: $35.00 - $44.00 per hour

Schedule:

- Monday to Friday
- Monday to Friday( After Hours)
- Weekends
- Weekends(After hours)

Ability to work from home

Application Question(s):

- Are you triple vaccinated?

**Education**:

- Business Adminstration or Human Resource

**Experience**:

- Rostering: 2 years (preferred)

Licence/Certification:

- NDIS Workers Screening Clearance (preferred)
- Drivers License (preferred)

Work Authorisation:

- Australia

**Salary**: $70,089.44 - $78,612.94 per year

**Benefits**:

- Travel reimbursement
- Work from home

Schedule:

- 12 hour shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
Where necessary masks are provided.
Staff are encouraged to be cautious when meeting stakeholders (PPE required).

**Experience**:

- rostering: 1 year (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person

Application Deadline: 24/06/2023
Expected Start Date: 23/06/2023


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