Trade Centre Manager

4 months ago

Port Kennedy, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

Bunnings Trade Centres are providing ‘whole build solutions’ to our Commercial Trade customers, from the local Tradie to large National Builders Bunnings Trade Centres are helping to shape construction projects across Australia and New Zealand. With focus on delivering Best Experience and Best Price for our Trade customers we are now looking for a Trade Centre Manager.

About the Role:
As Trade Centre Manager you will be responsible for the ongoing daily operations, sales and high volume stock management. Reporting directly to the Regional Manager you and your team of 20+ will be efficient, organized and be the go-to for location for our loyal customers and internal sales teams. In the team you will be supported by highly experienced Co-Ordinators, Customer Services Officers, Team Members/Pickers and Forklift Driver whilst it is also encouraged to engage with local stores and Nationwide Trade Centres.

Your role will help drive the future Trade Centres at Bunnings, by developing local strategies and business plans that support the overall long-term growth of the Commercial business. You will be required to monitor and measure customer service levels, liaise with the Commercial Sales teams to educate them on stock levels and delivery capabilities, products plus service that will help drive sales and increase greater knowledge for Best Experience whilst also ensuring our efficiency and effectiveness to delivery.

In addition to the above you will be:

- Recruiting, Training and Developing new Team Members
- Ensuring H&S standards across your Trade Centre
- Manage P&L for your Bunnings Trade Centre
- Action customer feedback to improve the end-to-end customer experience

What we can offer:

- Monday to Friday 6:30am to 5pm Opening Hours (Occasional Saturdays)
- Unique Challenge - less customer facing, focus on Inventory and Delivery
- An amazing team environment 20+ Team Members
- Help drive the future of Bunnings Trade

What you will get from us:

- Training, Development and opportunity to grow your career
- 12 weeks paid parental leave, regardless of gender
- Team discount at Bunnings and other Wesfarmers brands
- Optional yearly Health Checks, Mental Health Support and Flu Vaccination programs
- Share Plan options and excellent Bonus plan

About you:
As a Trade Centre Manager for Bunnings you will be a highly driven individual with a strong knowledge of Building and Landscaping Products. Previous experience in leading large teams with a focus on Health and Safety, High Volume and Specialist products with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and have a solid understanding of P&L reporting, KPI’s (Margin, Timelines, Sales) and exceeding customer expectations.

You’ll be part of a workplace where you’ll feel like you belong.

There’s so much on offer when you’re part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there’s the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.
- reference check stage, you may be required to submit a_
- police check. If your search returns a criminal record,_
- Bunnings will assess whether the record impacts your_
- ability to perform the key requirements of the role._

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