Program Manager

5 months ago

Sydney, Australia University of New South Wales Full time

**Job no**: 518437

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Information Technology
- **KEY fixed term role for 2 years as a Program Manager within UNSW IT**:

- **Lead the development of UNSW’s Service Asset and Configuration Management capability**:

- **A very attractive salary package including generous superannuation.**:

- **Kensington, Sydney with Flexible and or Hybrid working.**

UNSW IT is part of UNSW’s Finance and Operations Division and provides high quality, sustainable, flexible products, and state of the art services to UNSW. Our priorities are to drive innovative architectures that enable UNSW’s digital future and be a trusted partner of the University. The Program Manager will facilitate the delivery of IT projects according to UNSW’s project management and architectural frameworks, delivering high-quality IT services that optimise operating costs over the life of the infrastructure.

The incumbent will be responsible for delivering the Universities’ Service Asset and Configuration Management capability for technology Assets that is aligned to the overarching IT Strategy. The Program Manager will draw on their extensive industry experience and Service Management knowledge to contribute to design and effective delivery of high-quality services program, that supports the financial and operational sustainability for the Universities Technology Estate.

The role of Program Manager reports to the Head of Infrastructure Projects and has no direct reports.

**Responsibilities**
- Lead various IT project teams to deliver multiple projects in a cost-effective manner with high customer focus.
- Act as a point of contact and point of escalation for all program stakeholders and other business units.
- Lead the development and delivery of an infrastructure program, on time and within budget, identifying interdependencies and leveraging resources to maximize efficiencies and achieve required organization outcomes.
- Work with the Head of Infrastructure Projects and the IT PMO to develop and implement strategies and tools for the continuous monitoring and evaluation of projects, including risk and contingency management, benefits realization, and project impact and quality measures, to identify and address issues and assess project progress and overall effectiveness.
- Provide expert advice and information to stakeholders on emerging project issues and implement recommendations to support project delivery in line with established plans, budgets, timeframes, policy objectives and other project priorities.
- Create and manage large project budgets, report on budget variances and ensuring budget is on track.
- Maintain collaboration with the IT PPMO to ensure adherence to the defined project delivery framework and is aligned to project processes and lifecycle governance.
- Manage project resources within budget and maintain financial forecasting for IT PPMO and UPO monthly reporting purposes.
- Identify, manage and resolve business risk, issues and conflicts for projects, develop issue resolution protocols to deal effectively with these matters and maintaining relevant risk registers.
- In consultation with Business IT Services, develop and manage vendor contracts / agreements associated with projects.
- Build collaborative relationships with senior and executive stakeholders across IT and Estate Management to establish effective communication strategies, ensuring open and timely communications at all stages of the project lifecycle.
- Contribute to the development, maintenance and adherence to infrastructure policies, procedures and other documentation as required in the delivery of infrastructure projects.
- Lead the implementation of solutions that support a stable and robust passive infrastructure environment.
- Lead project reporting on budget, schedule, risks, and issues, change requests and other factors contributing to status updates.
- Mentor project members, providing coaching and day to day guidance.
- Monitor and report on the performance of consultants and contractors to achieve continuous improvement in project delivery.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety.

**Skills and Experience**
- Extensive knowledge of contemporary ITSM processes and practices.
- Experience implementing ITSM processes including Asset and Configuration Management.
- Prior experience establishing a Service Management capability.
- Tertiary qualifications and/or significant experience in similar roles, with substantial proven experience in programs and/or Project Management of which 5 years has been in a management role.
- Exceptional communication and facilitation skills, and the ability to adapt in a diverse environment and r

  • Assistant Store Manager

    1 month ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Assistant Store Manager to join our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example, creating memorable and empowering customer connectionsAssist in the training and development of...

  • Assistant Store Manager Opportunity

    3 days ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...

  • Assistant Store Manager

    4 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a driven and enthusiastic Assistant Store Manager to join our team at our Bras N Things Bondi Junction Store.Key ResponsibilitiesLead by example by creating memorable, honest and empowering customer connectionsAssist in the training and development of your team to help deliver on store budgets and KPIsPrevious experience with the...

  • Assistant Store Manager

    2 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a motivated and enthusiastic Assistant Store Manager to lead our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example to create memorable, honest, and empowering customer connections.Assist in the training and development...

  • Assistant Store Manager

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a driven and enthusiastic Assistant Store Manager to join our team at the Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key ResponsibilitiesLead by example by creating memorable, honest, and empowering customer connections.Assist in the training and...

  • Assistant Store Manager

    4 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store.This is a full-time position working 38 hours/week across a Sunday-Thursday roster.Key Responsibilities:Lead by example by creating memorable, honest, and empowering customer connections.Assist in the training and...

  • Program Manager

    1 month ago

    Sydney, Australia Dynamo Recruitment Full time

    This is an amazing opportunity to take your career forward as a " Program Manager"  joining an existing team of over 2000 talented people working together to improve outcomes.Our customer is on mission to improve healthcare outcomes!Their product is a connected to healthcare operations platform and is trusted by thousands of customers around the world....

  • Program Manager

    2 months ago

    Sydney, Australia Aston Carter Full time

    **Contract role until EO June 2025 with strong prospects to extend to 18-months.**: - **Use your Marketing and Program Management expertise to drive skilling initiatives for a global tech organisation.**: - **REMOTE Role - must have work rights within Australia (must be able to work AEST time zone).** **The Organisation** Bring your Marketing and Program...

  • Program Manager

    6 months ago

    Sydney, Australia Landcare NSW Full time

    About Us :About Landcare NSWWe are the representative body of the Landcare movement in NSW and the voice of community Landcare.Our Council represents around 60,000 Landcarers and 3000 groups and meets three to four times a year. The organisation is overseen by an eight-member executive and a small team of part-time staff. Our structure enables the building...

  • Program Manager

    5 months ago

    Sydney, Australia Charterhouse Full time

    **_Program Manager - HR_** - **_$900 - 1000 per day+ super _**: - **_6 month contract _**: - **_Close to Sydney CBD_** **About the company** Our client is seeking a Program Manager for a HR transformation project for a NSW Government agency based close to Sydney CBD with a hybrid work arrangement with 3 day in the office. They are looking for someone to...

  • Program Manager

    6 months ago

    Sydney, Australia Facto Full time

    6-month day rate contract with a view to extend - Hybrid of WFH/Office based (2 days in the CBD) - Lead a large scale digital program across both Web & Mobile Facto is an Australian-owned and operated professional services business offering specialised Business Analysis, Quality Assurance, and Project services across a variety of sectors - from financial...

  • Programs Manager

    6 months ago

    Sydney, Australia Social Impact Hub Full time

    About the role Location: Sydney Role type: Part time role (3-4 days/week is possible) Reports to: Head of Education and Capability Development This is your opportunity to join the Social Impact Hub, an innovative and inspirational social enterprise. In this exciting new role, you will help the Hub to deliver quality programs, educational services and...

  • Program Manager

    5 months ago

    Sydney, Australia Domain Group Full time

    We are seeking a seasoned and dynamic Technical Program Manager to join Domain on a full-time basis. In this new role in the Project Governance and Advisory function, you will be responsible for providing expert Agile program management to a multi-year Technology, Product and Data transformation program that will shape the future of our organisation. This...

  • Program Manager

    5 months ago

    Sydney, Australia Virtusa Full time

    J D The Senior Program Manager is responsible for planning, executing, and delivering large scale, strategic programs that align with the organizations goals and objectives. This role involves managing cross-functional teams, coordinating resources, and ensuring that projects are completed within scope, timeline, and budget. The Senior Program Manager is a...

  • Program Manager for Strategic Programs

    1 day ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    About Woolworths GroupWe are a global business with a Purpose – 'to create better experiences together for a better tomorrow.' Our ambition is to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of millions of customers.Job OverviewWe are seeking an experienced Program Manager to lead the delivery of...

  • Program Manager

    3 months ago

    Sydney, Australia Westpac Institutional Banking Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. - Permanent position based in Sydney - Great opportunity to work in Global Transaction Services technology Proven program solutions and delivery experience **How will I help?** As a Program Manager - You...

  • Program Manager

    2 months ago

    Sydney, Australia AMP Full time

    Program Manager - Be part of a high performing team - Location: Sydney - Initial 6 months contract **The opportunity** The role will plan and manage end-to-end of large sized programs/projects of high complexity, with a high level of risk and with significant business criticality. The role will ensure program/project results contribute positive business...

  • Program Manager

    2 months ago

    Sydney, Australia AMP Limited Full time

    Be part of a high performing team - Location: Sydney - Initial 6 months contract **The opportunity** The role will plan and manage end-to-end of large sized programs/projects of high complexity, with a high level of risk and with significant business criticality. The role will ensure program/project results contribute positive business value and meet...

  • Program Manager

    2 months ago

    Sydney, Australia Endava Full time

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • Program Manager

    1 month ago

    Sydney, Australia DEK Technologies Full time

    **Company Description**: - Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...