Erm Implementation Specialist

2 weeks ago


Sydney, Australia Protecht Group Full time

Our cloud-based SaaS platform - Protecht.ERM - is what makes us really stand out. It’s one of the most comprehensive, flexible, and dynamic risk management solutions available today.

Protecht is going through tremendous growth, and we are seeking new talent who are passionate, inspired by change and keen to make a difference. At Protecht, we all share a common purpose to work in line with our company values: Be the Pioneer: Human Connections; Embrace taking Risks and Empower People.

**Is this your next role? Join us at Protecht**

We are seeking an **ERM** **Implementation Consultant - Risk** to join our team in Sydney. You will focus on analysis of customer requirements and support and lead customer implementations as well as training stakeholders and producing creative solutions based on customers requirements. This role would suit those who are tech savvy, possess strong analytical skills and have a solid understanding of risk management frameworks.

**THE ROLE**

The role is part of the broader Customer Success team and some of the task will include:

- User requirements gathering
- Work across teams to support Protecht.ERM client implementation & provide interactive dashboards and reports based on client requirements
- Perform implementations for internal stakeholders
- Build forms and workflow rules in Protecht.ERM
- Help design and implement improvements to clients’ configurations of Protecht.ERM
- Deliver Protecht.ERM training and facilitate client workshops
- Provide supporting documentation for the implemented solutions

If you are interested in joining us, along with your previous experience in an implementation team and or risk management solutions, then we want to hear from you.

Our ideal Implementation Consultant has:

- A degree or equivalent demonstration of structured thinking and ability to learn new skills
- An interest in technology-based solutions / SaaS
- Existing Project Management & analytical skills
- Strong Microsoft office suite skills (Excel, PowerPoint, Word)
- Passionate about risk and compliance management
- Understanding of risk and compliance and/or business continuity, crisis management and incident management would be highly regarded
- Previous experience in SaaS environment
- Outstanding communication and stakeholder management experience
- Problem solving skills - the ability to think outside the box with a desire to learn and improve
- Be a real people person, and can influence and work with multiple stakeholders
- Highly organised and solutions focused

**_ Why Protecht?_**

Join a positive and friendly culture where learning is valued and supported. We empower our people through leadership, training, knowledge-sharing, and mentorship. We also offer several benefits that might interest you:

- Highly flexible culture
- Super supportive and learning environment
- Enjoy a friendly environment with a tight-knit team
- Reward & Recognition - you could be our ‘Unsung Hero’
- Annual Performance Bonus
- A strong focus on work / life balance with access to Birthday leave, bonus days, paid parental leave and long service leave
- Competitive remuneration
- Employee Referral program
- Fortnightly dedicated L&D time

**_Sound like you?_**

DdPLpysMAX


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