Warehouse Assistant
3 days ago
**About Us**
SKUTOPIA is a fast-growing Australian startup - we’re building innovative ecosystems that power the booming eCommerce industry. We’re a team that’s driven to create innovative products & world-class services that contributes to our mission to positively impact our planet.
SKUTOPIA is a cloud-based software solution allowing eCommerce businesses to manage orders across multiple storefronts, as well as inventory, shipping and warehousing all in one platform. On top of this, we provide highly robotised 3PL services, which will use SKUTOPIA with our in-house leading computer vision and AI technology for fast delivery, quality control and accuracy.
**About The Role**
SKUTOPIA Same Day service is growing fast. We offer premium delivery services to our online merchants and end consumers. We empower merchants to grow their business by providing them with delivery ease, customer delivery support and a great end recipient experience. We empower drivers with an efficient delivery process so they can deliver with the flexibility they desire, confidence they want and control they seek.
As the Warehouse Operations Coordinator for SKUTOPIA Same Day, your role is to primarily responsible for overseeing the daily, overall operations within a warehouse of our Footscray hub.
**In this role you will**:
**Warehouse Duties**:
- Manage the daily dispatch process in the warehouse. This includes ensuring all orders to be shipped are well organised, assisting delivery drivers with picking up parcels, and everything in between
- Coordinate transfers in and out of the warehouse plus tracking all movements i.e the movement of our goods to and from Syd
Melb via Line Haul providers
- Manually handles, repacks, or restacks and inventorying of all goods, including sorting, counting and organizing, and account for loss
- Disposing of defective items, cleaning and maintaining supplies, ensuring compliance with safety regulations
**Delivery Duties**:
- Manage, assort, allocate and assign pickups and deliveries with merchants & drivers
- Pick, pack and prepare orders to be delivered as and where necessary
- Ensure; proper packaging and labelling of deliveries, delivery counts match the delivery documents
- Coordinate delivery sequence according to orders, locations and drivers for delivery runs
**Customer Duties**:
- Process and coordinate customer returns as and where required
- Respond to customer service enquiries and coordinate communication with various stakeholders
**Ops Duties**:
- Work closely with the operations team to identify bottlenecks in our day-to-day operations and assist with executing process improvements
- Assist in optimising delivery routes as required using our internal software
- Make purchase requests, contract vendors and ensure flow of goods as required
- Support in the preparation of reports and data gathering.
- Operates forklift and/or walkie stacker
- When required, get on the road and complete some deliveries
- Performs other related duties as directed
**About You**
We are looking for a problem solver who is keen to learn and grow in a fast-paced start-up environment. You have interest in running business operations and are ready to start your career with a highly fluid business role. You have previous warehouse experience and are comfortable in that environment. You’re an autonomous doer and thrive in the unknown. You will make and be able to see your immediate, tangible impact, as well as work with some really smart people.
**We think you will need**:
- Past experience in warehouse operations i.e ability to use walkie stackers, load & unload pallets, breakdown pallets etc
- Excellent verbal and written communication skills - you are concise with your communication, and are able to work with a wide range of stakeholders
- Excellent organisational skills and attention to detail.
- Basic understanding of or ability to quickly learn company procedures and terminology.
- Thorough understanding of warehouse policies and procedures
- Good analytical skills and ability to make sound judgments relative to inventory, logistics & warehousing.
- Excellent time management skills, and the ability to work with pace
- A valid driver’s license and vehicle, as there may be days when you need to do deliveries
- Ability to operate a forklift (licensed is a PLUS)
**Physical Requirements**:
- Must be able to lift up to 25kg at times
- Ability to move around the warehouse
When you join us, you’ll be an important pillar of a rapidly growing startup. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.
We offer a competitive remuneration package, flexible working options, and an environment where you can do your best work.
We are an equal opp
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