Customer Care
1 month ago
Full training provided
- ASAP start required
- Until end September 2024
- Casula location
We have exciting entry level opportunities available for motivated and passionate individuals to join a leading business based in Casula. Bring your passion for providing a superior customer service and our client will provide full training in a structured, classroom-type environment.
This is a unique opportunity to gain valuable, office-based experience working with a Global Brand and Household name. Join a supportive customer care team who assist with product enquiries and providing solutions.
**The role**:
- Answering inbound customer phone calls
- Assist with customer complaints
- Keeping accurate records of customer interactions
- Liaising with operations and field staff where necessary to resolve customer queries
- Working toward KPIs
**Key requirements**:
- A dedication to providing impeccable customer service
- Strong written and verbal communication skills
- High levels of dedication and commitment
- Computer literacy
- Available to work between 8am-7pm Monday to Friday
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