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Operations Supervisor, Critical Care and Retrieval
3 months ago
Department of Health
Community, Mental Health & Wellbeing
CMHW - Ambulance Tasmania
Applications must be submitted by Sunday 05 May, 2024 11:55 PM
**Position details**:
**Applications close**:
- Sunday 5 May, 2024 11:55 PM AEST**Award/Classification**:
- Ambulance Tasmania Award, Manager Level 1**Employment type**:
- Full Time**Region**:
- South**Location**:
- Hobart International Airport**Job description**:
- Lead a dedicated team of rescue and retrieval Flight Paramedics and Doctors within Critical Care and Retrieval, fostering an environment of growth and development.**The role**:
The Operations Supervisor, Critical Care & Retrieval leads a team of highly trained Intensive Care Flight Paramedics and Retrieval Consultants across both Road and Rotary-Wing platforms. Working closely with key stakeholders internally, in the Department of Health, Department of Police Fire and Emergency Management and aviation operators, the Operations Supervisor plays a pivotal role in the successful day to day operations of the business unit.
The Operations Supervisor, Critical Care and Retrieval reports regularly to the Director, Critical Care and Retrieval and Operations Manager, Critical Care and Retrieval in relation to operational service activities, performance of the team and issues which may impact on the team’s ability to deliver services.
The occupant is responsible for:
- Supervising all aspects of day-to-day ambulance service delivery in Critical Care and Retrieval, actively promoting quality client service principles and facilitating opportunities for training and development.
- Oversight of physical and human resources of the unit including staff rostering and leave allocation in accordance with relevant industrial instruments.
- Providing clinical advice, direction and operational support in relation to dispatch decisions.
- Ensuring that services provided by the section comply with acts, regulations, policies, practices and procedures as they relate to the operation of Critical Care and Retrieval.
- Undertaking a pro-active role in developing effective working relationships with all sections of Ambulance Tasmania and external service organisations to ensure seamless delivery of service, dynamic cover and resource deployment.
- Contributing to service delivery and planning processes for Critical Care and Retrieval and as required more broadly Ambulance Tasmania
- Ensure the efficient and effective completion of operational duties and administrative duties of flight paramedics, including the meeting of appropriate key performance indicators.
- Provide leadership and coordination of operational resources including determining and liaising with operational colleagues to ensure appropriate staffing levels within allocated resources, to affect a seamless delivery of service to meet performance standards.
Note: - Please refer to the
**Applicant Guide**
**For more information**
Charles Wendell-Smith,
Director - Critical Care and Retrieval Unit
0400 448 774
**Important information**
- The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives._
