Regional Manager Employment Service

2 weeks ago

North Lakes, Australia Help Enterprises Full time

**About Us**

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community involvement, or anything else in between - we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

**What’s in it for you?**

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we’re committed to looking after you, by offering some great benefits including:

- **Company Vehicle through Salary Packaging**:

- **An extra 4 days a year of paid personal wellbeing leave**:

- Excellent salary sacrificing benefits Package up to **$15,900 **of your annual salary tax free, and additional **$2,560** for meal and entertainment expenses
- A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
- Global benefits on our rewards platform - Perkbox Get access to exclusive perks, thousands of deals and discounts for you to use every day
- Access to Help’s Health and Wellbeing wellness platform
- Recognition of loyalty through our Service Award Program
- Free counselling sessions through our Employee Assistance Program (EAP)
- The opportunity to make a difference in the lives of people with disability.

**About the opportunity**

The **Regional Manager **for our Employment Service North region will oversees operations, ensuring effective implementation of the Disability Employment Services Program. Responsible for developing strategic plans, monitoring performance metrics, and providing guidance to local managers. With a focus on client satisfaction and staff development, fostering a culture of excellence and continuous improvement within the region.

Your key responsibilities will include but are not limited to:

- Leading by example to foster a culture in which our people feel empowered to challenge and refine work practices, focus on continuous improvement, maintain safe practices for themselves and others and demonstrate our Help values.
- Maximise contract performance by interpreting and operationalising contractual obligations and performance targets set by the government authority and developing strategies to deliver on these
- Monitor internal regional trends, issues, problems and opportunities engaging in proactive management strategies as preference
- Provide effective leadership, mentoring and direction to the Business Managers and Branch Leaders with a focus on supporting the team to grow, develop and lift the individual cluster performance.
- Cultivate and lead a service culture within the region that is focused on safe best practice employment disability supports and customer experience
- Demonstrate and encourage a continuous improvement or growth mindset through identifying improvement opportunities and solutions in how we practice and deliver core services and responding positively to suggestions from the regional team.
- Successfully manage the regions financial performance through effective revenue and cost management
- Drive performance to ensure star rating performance as measured by the Government Authority is maximised across the region
- Build a highly effective regional leadership team capable of driving the performance necessary to achieve strategic objectives and create a positive employee experience for all team members
- Effectively and promptly manage any escalated customer complaints with integrity and a sense of urgency, in consultation with relevant team members setting a good example for complaints management
- Personally comply with HELP’s Code of Conduct and all policies, procedures, standards and guidelines and actively encourage the same of all regional team members

**This is a Full-Time position located from Brisbane North to Sunshine Cost region**

**About you**:
We are seeking a leader with a passion for collaboration and operational excellence, a professional who is driven to foster continuous improvement to enhance organisational efficiency and performance.
- Demonstrated ability to lead a team of managers and service delivery staff
- Understanding of the government funded employment programs and an ability to interpret contract requirements
- Excellent organisational skills
- Previous experience in multi-site management
- Strong business acumen and a proven ability to work with KPI’s and targets to achieve/exceed performance and financial objectives
- Prov

  • New Employer

    3 weeks ago

    North Shore, Australia Pinnacle Rehab Full time

    Supportive leadership team - Professional & collabrative team environment - results driven - Fantastic work life balance - WFH & office Pinnacle Rehab is an award winning health and workplace rehabilitation provider and a market leader for workplace rehabilitation for the past 20 years. We’re dedicated to helping people recover from injury, return to...

  • Lifestyle (Disability) Support Worker

    2 weeks ago

    North Lakes, Australia Employment Hero Full time

    **Lifestyle Support Workers (LSW) Required**: **Prydes Support is an inclusive disability service provider. Your role as a LSW will be varied and include transport, community access, personal care, capacity building and much more. We highly encourage individuals who are part of the LGBTQI+ community to apply.** **Essential Requirements**: **Blue...

  • Communications Support Officer

    3 weeks ago

    North Lakes, Australia Moreton Bay Regional Council Full time

    **Job Number**: 498629 **Division**: Community & Environment **Employment Status**: Full time, Permanent **Categories**: Communication, Marketing and Events **The details**: - Permanent Fulltime - $73,560 pa + super (up to 12%) + leave loading Qld Local Government Industry Award (Stream A - Level 3 of the MBRC EBA4 Certified Agreement - 9 day...

  • Library Officer

    3 weeks ago

    North Lakes, Australia Moreton Bay Regional Council Full time

    **Job Number**: 498810 **Division**: Community & Environment **Employment Status**: Permanent **Categories**: Library Services **The details**: - Permanent Full Time - $73,560 pa + super (up to 12%) + leave loading Qld Local Government Industry Award (Stream A) - Level 3 of the MBRC EBA4 Certified Agreement - 72.5-hour fortnight - Location: North Lakes...

  • Library Officer

    3 weeks ago

    North Lakes, Australia Moreton Bay Regional Council Full time

    **Job Number**: 498810 **Division**: Community & Environment **Employment Status**: Permanent **Categories**: Library Services **The details**: - Permanent Full Time - $73,560 pa + super (up to 12%) + leave loading Qld Local Government Industry Award (Stream A) - Level 3 of the MBRC EBA4 Certified Agreement - 72.5-hour fortnight - Location: North Lakes...

  • University Student

    5 days ago

    North Lakes, Queensland, Australia Moreton Bay Regional Council Full time

    Job Number:498978Division:Community & EnvironmentEmployment Status:Part time, PermanentCategories:Cultural ServicesThe details: Maximum Term Full Time OR Part Time Work 3, 4 or 5 days a week (Monday to Sunday), depending on what suits your study needs Appointment will be for the duration of your undergraduate studies.- $33.51 per hour + super (up to 12%)Qld...

  • Communications Support Officer

    5 days ago

    North Lakes, Queensland, Australia Moreton Bay Regional Council Full time

    Job Number:498629Division:Community & EnvironmentEmployment Status:Full time, PermanentCategories:Communication, Marketing and EventsThe details: Permanent Fulltime- $73,560 pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A - Level 3 of the MBRC EBA4 Certified Agreement 9 day fortnight 72.5 hour fortnight Location: North...

  • Library Officer

    5 days ago

    North Lakes, Queensland, Australia Moreton Bay Regional Council Full time

    Job Number:498810Division:Community & EnvironmentEmployment Status:PermanentCategories:Library ServicesThe details: Permanent Full Time- $73,560 pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 3 of the MBRC EBA4 Certified Agreement 72.5hour fortnight Location: North Lakes & Albany CreekAbout our opportunityWe have...

  • Proficient Behaviour Support Practitioner

    2 months ago

    North Lakes, Australia RAR Therapy Full time

    **We are seeking a Proficient Behaviour Support Practitioner who can also fulfill the role of Regional Manager (dual role) to join our growing Allied Health Team within our North Lakes Clinic.** **About RAR Therapy** RAR Therapy provides Allied Health Services support to people with disabilities across all age ranges - children, adolescents, adults and the...

  • Youth Services North/west Metro Case Manager

    3 weeks ago

    Coburg North, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Youth Services North/west Metro Case Manager

    5 days ago

    Coburg North, Victoria, Australia Employment Plus AU Full time

    Number of Positions Available:1 Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia's largest and...

  • Ndis Employment Coach

    4 weeks ago

    North Lakes, Australia Help Enterprises Full time

    **About Us**: Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements,...

  • Proficient Behaviour Support Practitioner

    2 weeks ago

    North Lakes, Australia My Therapy Crew Full time

    **Job Location - Brisbane North** **About My Therapy Crew** My Therapy Crew takes a holistic care approach and is committed to professional and efficient service. Our friendly team delivers quality results in the first-class care we provide to our valued families. Our vision is ‘to make a positive impact on the lives of our clients and crew’. We're...

  • NDIS Employment Coach

    4 weeks ago

    North Lakes, Australia Help Enterprises Full time

    About Us: Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community...

  • NDIS Employment Coach

    5 days ago

    North Lakes, Queensland, Australia Help Enterprises Full time

    About Us: Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, living arrangements, community...

  • NDIS Employment Coach

    3 weeks ago

    North Lakes, Australia Help Enterprises Full time

    About Us: Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we’ve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it’s employment, learning, living arrangements, community...

  • Manager, Regional Development

    5 days ago

    Ballarat North, Victoria, Australia State Government of Victoria, Australia Full time

    Manager, Regional Development - Central HighlandsJob posted:11/06/2024Organisation:Department of Jobs, Skills, Industry and RegionsOccupation:Strategic ManagementReference:VG/100842AThe Department of Jobs, Skills, Industry and Regions is focused on growing Victoria's prosperity, building the productive capacity of our economy and increasing participation –...

  • Regional Manager

    3 weeks ago

    North Sydney, Australia LCA SUPPORT OFFICE Full time

    **Regional Manager - Corporate** We're on the lookout for a **Regional Manager **who is people focused and shares our passion for helping more people feel their version of good. As a** Regional Manager**, you will be predominantly on-road, responsible for leading the performance and operations of the nominated portfolio of one of our corporate clinic...

  • Executive Director Community Services

    5 days ago

    Cairns North, Queensland, Australia Torres Strait Island Regional Council Full time

    Torres Strait Island Regional CouncilFull Time Permanent24/05/2024Make a meaningful impact in the Torres Strait Island communities, while experiencing a unique and culturally rich environment.The Torres Strait Island Regional Council (TSIRC) represents fifteen unique outer island communities and manages the treaty agreement between mainland Australia and...

  • Regional Manager

    4 weeks ago

    North Sydney, Australia Laser Clinics Australia Full time

    Regional Manager – Corporate We're on the lookout for a Regional Manager who is people focused and shares our passion for helping more people feel their version of good. As a Regional Manager, you will be predominantly on-road, responsible for leading the performance and operations of the nominated portfolio of one of our corporate clinic regions.What...