Trainee Manager Queen St Brisbane

2 months ago

Brisbane, Australia Lush Cosmetics Full time

Join a passionate, goal-oriented team making magic in the heart of the bustling Queen Street Mall_

**The role**:
LUSH Queen Street Brisbane is looking for a Trainee Manager to help build and develop the team You work with the Store Manager to drive sales, create a culture of development and ensure that your store is upholding strong ethical practices. You lead by example, provide outstanding customer service and spreading the love of LUSH products to staff and customers. Trainee Managers also help to ensure scheduling, stock handling and cost control are managed efficiently. This role is a blend of people, process and sales management.

**Core Responsibilities**:

- Motivating, growing and developing staff into a high-performance team.
- Working with your Store Manager and Supervisors to create a strong leadership team in-store.
- Driving sales, achieving targets and financial goals.
- Contributing to a positive culture where customers are prioritised.
- Supporting staff with career development through targeted training, goal setting and regular appraisals.
- Training staff on customer service, company history, product knowledge, and company policy and procedures.
- Planning and delivering schedules within set wage budgets.
- Maintaining a high standard of store presentation.
- Ensuring stock management procedures are adhered to.
- Helping to create a fun and dynamic shop atmosphere.
- Assisting with other tasks when needed - we work as a team

**Who are we**:
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

**We offer**:

- Full training and a supportive learning environment.
- A progressive work environment that celebrates diversity.
- Paid birthday leave.
- A generous discount on LUSH products to keep you smelling and feeling fresh.
- Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

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