Lune Croissanterie

Thrive in a supportive environment with a close-knit team of professionals
- Learn in a vibrant venue with a supportive team of professionals
- Learn in a vibrant venue with a supportive team of professionals

Lune exists to create exceptional experiences, moments of joy, and excellence in the everyday.

We are seeking a full-time **FOH Supervisor** **to assist in leading our Front of House at our iconic flagship venue in Fitzroy.

Working alongside the Melbourne FOH Manager and the Venue Manager you will play are a part in leading, guiding and inspiring the Fitzroy team in meeting the Lune standard of excellence each and every day. Working in beautifully designed facilities with a progressive workplace culture, you will be responsible for supervising the day-to-day operations of the venue, ensuring consistently high quality presentation of our world-class product and providing guests with moments of joy each time they enter a Lune venue.

We believe in comprehensive training and development in order to maintain our standards and consistency across the brand. With the completion of your training, we commit to having you equipped with confidence and knowledge as a Lune team leader.

For this exciting and rare opportunity, we offer;
- Above Award pay rates, plus benefits including Paid Parental leave, access to an EAP service, and a paid day off for your birthday.
- A positive work environment that values the individual and offers flexibility.
- Consistency of set weekly rosters.
- A 38-hour work week; overtime may be occasionally required, but we genuinely offer all our employees work-life balance.
- A rare opportunity to contribute to the growth phase of the business and help shape the way that we work.
- Professional development.

You are:

- Experienced as a team leader within a hospitality-focused service industry, with tenure of 1.5 years minimum at one venue
- A calm and consistent collaborator who enjoys curating exceptional guest experiences
- An accessible and empathetic communicator who values building a positive work environment
- A skilled trainer who can enact effective development (product knowledge, job related task performance) of team members that meet and exceed Lune’s objectives through individual and team performance
- Capable of delivering effective performance management in relation to operational tasks and meeting Lune standards
- An interest in coffee, with special consideration given to applicants with experience in leading a coffee program
- Passionate about our product, with a good understanding of the Lune brand