Sales & Operations Support - Toowoomba

7 months ago

Toowoomba, Australia PTC Phone Tech & Comm Full time

**About Us**:
PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace

**About the role**:
Are you proactive, detail-oriented, and passionate about delivering outstanding customer experiences? If so, we're looking for a **Sales & Operations Support **team-member to join our team. This role is crucial in driving the success of our retail unit by providing support in both sales and operations aspects. You'll play an active role in achieving PTC’s performance goals in your assigned area, ensuring a seamless experience for both our team and customers.

Reporting to the Regional Sales & Training Manager, you will play a pivotal role in the smooth operation of the store, actively contributing to its success in both sales and operations. As a hands-on and inspirational leader, you'll thrive in our fast-paced and dynamic retail environment.

Not only will you oversee your team's performance, but you'll also lead by example, ensuring exceptional customer experiences at every touchpoint. With confidence and dedication, you'll go above and beyond to delight both new and returning customers, setting a high standard for customer service excellence.

**Key Responsibilities**:
**_Sales Support: _**
- Greet and assist customers in a friendly and professional manner.
- Provide product information, recommendations, and demonstrations.
- Actively engage with customers to understand their needs and preferences.
- Process sales transactions accurately and efficiently.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain a neat and organized sales floor, including product displays.
- Assist Store Leaders in achieving sales targets and outcomes.

**_Operations Support: _**
- Assist in executing operational strategies.
- Implement new programs and promotions.
- Monitor inventory and ensure stock availability.
- Ensure store standards align with company policies.
- Adhere to and communicate company policies and procedures.

**To be successful for this role, you will have**:

- A genuine passion for mobile & tech
- Experience managing a team of high performing sales staff within the Retail Industry
- A humble and authentic attitude to work and be reliable and committed
- Experience working to and exceeding all budgets and KPI’s
- Hard working and motivated to achieve goals and commissions
- A passion for an excellent customer experience
- Experience training and developing your team members.

**Company Values**

This role aligns closely with our company values. The **Sales & Operations Support **team-member is expected to embody and uphold these values, setting an example for the entire team.

**Challenge**:Spearheading the creation and execution of cutting-edge marketing strategies that are responsive to rapidly changing market dynamics, consumer preferences, and industry innovations. Continuously analysing market trends, competitive landscapes, and customer behaviours to identify opportunities and stay ahead of the curve.

**Sincerity**:Prioritising the customer experience as the core focus, ensuring that customer service is not only exceptional but also sincere, empathetic, and responsive. Maintaining open and transparent lines of communication with customers, addressing their needs, concerns, and feedback with utmost honesty and integrity.

**Simplicity**:Simplifying complex marketing plans into actionable, understandable strategies that are easily digestible for the team and stakeholders. Ensuring that external marketing communication conveys the company's messages clearly and concisely, avoiding jargon or unnecessary complexity that might hinder comprehension.

**Teamwork**:Collaborating seamlessly with cross-functional teams including product development, sales, and customer service, fostering a culture of cooperation and shared objectives. Leading a high-performing marketing team through effective communication, mentorship, and shared goals, ensuring that everyone works cohesively towards common objectives.

**Trust**:Upholding and promoting ethical marketing practices that build trust with customers, partners, and the wider community. Ensuring transparency in all actions and operations, including providing regular reports and updates on marketing performance to maintain accountability and trustworthiness.

**What's in it for you?**

**Work-Life Balance**:Enjoy a supportive environment that prioritises your well-being. We value your well-being and are open

  • Live in Operations Management Couple

    6 months ago

    Toowoomba, Australia Quest Toowoomba Full time

    Quest Toowoomba is welcoming new locals! Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Toowoomba is locally...

  • Warehouse Storeperson

    3 months ago

    Toowoomba, Australia Autobarn Toowoomba Full time

    **Want to open boxes of car parts everyday? Do you want to work with a bunch of friendly car enthusiasts? Do the small details matter to you? If so, we want to hear from you!** **Key Responsibilities**: Receive and process incoming stock and materials Pick and fill customer orders from incoming shipments Pack and ship orders for dispatch Organize stock...

  • Membership Sales Consultant

    4 months ago

    Toowoomba, Australia Fernwood Toowoomba Full time

    Are you great with people, motivated and love the benefits of health and wellness? Fernwood Fitness Toowoomba is an Australian Award Winning Fitness Club that empowers women to shine. Our club has been serving the area for over 20 years and helping women be their strongest, fittest and healthiest selves. We are looking for a new team member who is; -...

  • Roller Operator

    8 months ago

    Toowoomba, Australia Protech Full time

    Roller Operator / Labourers - Toowoomba Protech are currently seeking experienced Roller Operators that will also undertake Labouring duties to start immediately on Civil Construction Projects locally to Toowoomba. ABOUT THE ROLE - Immediate Start - Civil Construction Works - Local Toowoomba Works TICKETS & EXPERIENCE REQUIRED Construction Site Safety...

  • Veterinarian - Toowoomba Clinic Position

    1 month ago

    Toowoomba, Queensland, Australia PETstock VET Toowoomba Full time

    Work with a Purpose-Built Veterinary ClinicPETstock VET Toowoomba is seeking a part-time Veterinarian to join our team. As a veterinarian at PETstock VET, you will have the opportunity to work in a purpose-built clinic that prioritizes optimal veterinary care.About UsWe are a progressive veterinary practice dedicated to delivering exceptional patient care...

  • Relief Teaching Opportunity at Toowoomba Grammar School

    4 weeks ago

    Toowoomba City, Australia Toowoomba Grammar School Full time

    We are seeking a qualified and enthusiastic Relief Teacher to join our team at Toowoomba Grammar School.About the RoleAs a Relief Teacher, you will play a vital role in supporting the teaching and learning program across various subjects and year levels.Your expertise will contribute to cultivating an environment that empowers students to become confident,...

  • Operations Coordinator

    4 weeks ago

    Toowoomba, Queensland, Australia Pirtek Full time

    Pirtek Toowoomba is seeking an experienced Operations Coordinator to join their team in Toowoomba, QLD. The successful candidate will be responsible for maintaining accurate inventory levels, processing orders efficiently, and ensuring seamless day-to-day operations.Key Responsibilities:Re-ordering stock and submitting orders through the company's online...

  • Machine Operator

    6 months ago

    Toowoomba, Australia Labourforce Full time

    $38+ per hour; Full-time hours; Casual with view to perm - Toowoomba Location - ASAP Start **Labourforce is seeking a Machine Operator to join our client in Toowoomba on an on-going basis. You will be required to be available for a rotating roster (7am-7pm and 7pm-7am). We are offering a $38ph pay rate with a view to permanency for the right...

  • Part-time Retail Sales Consultant

    6 months ago

    Toowoomba, Australia Snooze Full time

    **‘Snooze with us’** - ** Part Time Retail Sales Consultant**: - ** 25 - 30 hours per week, including weekends**: - ** Sales Incentive and Recognition Program** At Snooze, we believe that the bedroom is the most important room in the house. We are passionate about helping every customer create their perfect bedroom and find amazing sleep solutions for...

  • Family Home Supervisor

    4 weeks ago

    Toowoomba City, Australia Toowoomba Grammar School Full time

    About the RoleWe are seeking a highly motivated and passionate Family Home Supervisor to join our Boarding House Team at Toowoomba Grammar School. As a key member of our team, you will play a vital role in creating a safe, supportive, and enriching environment for our boarding students.

  • Toowoomba Grammar School

    4 weeks ago

    Toowoomba City, Australia Toowoomba Grammar School Full time

    About Toowoomba Grammar SchoolWe are seeking a highly motivated and organised individual to join our Boarding House Team as a House Manager. This is an exciting opportunity to work with students, parents and staff in a dynamic and supportive environment.Job Description:Responsibilities:Provide a safe and supportive living environment for students which...

  • English Teacher Position in Toowoomba

    4 weeks ago

    Toowoomba City, Australia Toowoomba Grammar School Full time

    About the RoleWe are seeking an experienced English teacher to join our team at Toowoomba Grammar School. As a senior educator, you will play a pivotal role in shaping the educational journey of our students.With a strong commitment to boys' education and a passion for fostering character, responsibility, and integrity in students, you will be responsible...

  • Counter Sales

    6 months ago

    Toowoomba, Australia Toowoomba Bearings & Hydraulics Full time

    **Our Company** The position is with **Toowoomba Bearings & Hydraulics** - the only local bearings supply company that also specialises in hydraulics, stocking over 40,000 products for retail and trade customers, and providing workshop facilities for hydraulic repairs, maintenance and field service. Specialising in procurement for those hard-to-find parts,...

  • Veterinarian Position in Toowoomba

    4 weeks ago

    Toowoomba City, Australia PETstock VET Toowoomba Full time

    Petstock Vet - Toowoomba is a leading veterinary clinic seeking an experienced Part Time Veterinarian to join our team of passionate nurses and lead vet.Fully equipped with state-of-the-art equipment, including dental x-ray, digital x-ray, blood machines, ultrasound, capnograph and more.We are a dedicated team driven to make a positive impact on the pets of...

  • Steel Production Operator

    3 months ago

    Toowoomba, Australia Wagners Full time

    **Steel Production Operator - Toowoomba**: Our Reinforcing Steel team in Toowoomba is looking for Production Operators to join their team. This is an exciting opportunity if you are looking to expand your skills and knowledge in the construction materials supply industry with on the job training. **The Role** - Assist with production work and operation of...

  • Casual Sales Assistant

    4 months ago

    Toowoomba, Australia CeX Toowoomba Full time

    Join the CeX Team as our newest Sales Assistant at our **Toowoomba** location! **About us** At CeX, we're all about diving headfirst into the digital world. From phones to games, computers to electronics, we've got it all covered. But here's the twist: we're not your average retailer. We're all about that trade-in - our customers are our suppliers. So, if...

  • Automotive Accessories Installer

    3 months ago

    Toowoomba, Australia Autobarn Toowoomba Full time

    **All about you** We are only seeking skilled applicants with prior experience. Below is a list of some of the work performed in our workshop as a guide for applicants. - Accessory fitting - Roof racks, tow bars, impact protection, side steps etc. - Audio Installations - Head units, DSP's, amplifiers, speakers, subwoofers etc. - Audio Tuning - Use of RTA's...

  • Storeperson - Forklift Operator (Toowoomba)

    6 months ago

    Toowoomba, Australia Protech Full time

    Local Toowoomba opportunity - ongoing work Our Client is one of Australia’s leading manufacturers and they are seeking a Storeperson / Forklift Driver for immediate start. Hourly Rate $36 per hour - casual hourly rate / 38 hours per week, Monday - Friday Experience and requirements for this role include but are not limited to the following; - Previous...

  • Store Manager

    6 months ago

    Toowoomba, Australia Toowoomba Bearings & Hydraulics Full time

    **Our Company** The position is with **Toowoomba Bearings & Hydraulics** - the only local bearings supply company that also specialises in hydraulics, stocking over 40,000 products for retail and trade customers, and providing workshop facilities for hydraulic repairs, maintenance and field service. Specialising in procurement for those hard-to-find parts,...

  • Manager in Training

    7 months ago

    Toowoomba, Australia City Beach Full time

    Manager In Training - Toowoomba **Req ID**:895**Business Unit**:Retail**Store / Department**:Toowoomba**The role**: As a - **Manager in Training**, you will work under the guidance of an experienced store leadership team to gain the practical experience and skills needed to prepare you for a leadership position in our retail network and that will allow you...