Head Barista

_**The Navy's Anchorage is looking for their next Barista Superstars**_

Are you looking for that dream job, working in a fun, customer obsessed cafe while supporting our military personnel, then this is the job for you.
- **Why join The Navy's Anchorage?**_

The Navy's Anchorage (TNA) is a non-for-profit, that is committed to supporting the welfare of the Australian Sailor and the broader Navy family. Running Cafe, Bars and Merchandise stores on Royal Australian Naval bases across Australia we aim to generate surplus funds so we can give back to our sailors’ welfare through welfare and lifestyle initiatives.

At The Navy's Anchorage, we believe our employees are our greatest asset. We are dedicated to creating an inclusive, supportive and engaging working environment where everyone can thrive. And make a great coffee.

We currently are recruiting to fill multiple roles, at multiple level for 4 new cafes we are taking over in Osborne, South Australia.
- **Who You Are**_

We believe you are someone who gets in and gets the job done, enjoys working in a fast paced environment, and is customer obsessed. You want to see the customer happy and coming back day after day.

You understand how a cafe works and can quickly learn the ropes. You can also recognise how to improve your day to day performance to the benefit of customers and the business.

You are calm and confident under pressure and also know how to have fun and enjoy the work you do. You relate well to others and can work effectively in a team or independently.

You make a delicious coffee that keeps the customers coming back.
- **What you’ll be doing**_
- Consistently creating excellent customer experiences
- Making great coffee
- Managing the safety and hygiene of your work site and the food you are handling
- Responding to customer queries, requests and concerns
- Ordering stock and supplies
- Opening and closing the outlet
- **What you’ll bring with you**_
- A minimum of 3 years’ experience in a similar role (preferably working in a high volume café, restaurant or fast food outlet)
- Highly developed face to face customer service and communication skills
- Barista experience
- Excellent working knowledge of food handling & hygiene standards, including a current Food Safety Certificate
- Experience in the use of POS, EFTPOS and cash handling
- Reliability and ability to work well in a team environment as well as independently and remotely
- A high standard of grooming and presentation as these are front of house roles
- Ability to work early mornings
- Holds a current food handlers certificate or is willing to obtain one.
- **What you'll get in return**_
- You will be paid under the _Fast Food Industry Award _at the appropriate rate for the position
- Development and training support and opportunities
- Great work environment, friendly team culture

For more information about The Navy's Anchorage visit our website where you can learn more about our values, people, and the amazing work we do.

**How to Apply**:
**Job Type**: Casual

Pay: $23.78 - $33.96 per hour

**Benefits**:

- Employee mentoring program
- Free food
- Professional development assistance
- Travel reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplementary Pay:

- Overtime pay
- Penalty rates

Application Question(s):

- Due to Security regulations, all staff working at this site must be an Australian Citizen. Are you an Australian Citizen?

**Experience**:

- Customer service: 3 years (preferred)
- Barista: 3 years (preferred)

Work Location: In person