National Care Education Manager

7 months ago

Brisbane, Australia LDK Healthcare Full time

LDK Senior’s is building Australia’s most innovative seniors living villages, delivered through a genuine continuum of care, in world-class vibrant communities, that will truly be worthy of our seniors.

Our vision is to create the most loved seniors’ communities in Australia, through our ‘one move’ promise. At LDK Healthcare, our three core values that we live and breathe by every day, are Love, Decency and Kindness. Every aspect of our business has only one thing in mind - our residents.

**Position Purpose**

The National Care Education Manager is responsible for the development of education and training of care staff at LDK. The role provides support and development to on-site clinical educators and care staff, identifying learning needs across all care roles, and developing training plans and materials for use across the organisation.

This position is responsible for managing care training through the LDK Academy Learning Management System (LMS), ensuring compliance with current evidence-based practice, clinical and industry standards, institutional policy and procedures, and legislation.

The National Care Education Manager works collaboratively with the National Care team and with key stakeholders at every Village at LDK to ensure care staff are receiving the training they require.

**Position Accountabilities**
- Support and development of On-Site Clinical Educators:

- Provide guidance, mentoring, and professional development opportunities to on-site clinical educators.
- Collaborate with clinical educators to enhance their teaching skills, knowledge, and expertise.
- Foster a culture of continuous learning and improvement among the clinical educators and care team members.
- Identification of Learning needs:

- Assess and identify learning needs across all care roles within the organisation.
- Conduct gap analysis and collaborate with relevant stakeholders to determine training priorities.
- Development of training Plans and materials:

- Design comprehensive training plans that address identified learning needs.
- Create engaging and effective training materials, including presentations, workshops, e-learning modules, videos, and job aids.
- Ensure training materials align with current evidence-based practice, clinical and industry standards, institutional policy/procedures, and legislation.
- Management of Care Training:

- Report on the compliance of care education ensuring that mandatory education is complaint with reporting requirements.
- Oversee the management and administration of care training programs through the LDK Academy LMS.
- Troubleshoot technical issues and provide support to employees using the LMS.
- Training reporting and budgeting:

- Develop and implement a system for tracking and reporting on training completions.
- Prepare regular reports on training metrics and outcomes for management review.
- Create and manage the training budget, ensuring efficient allocation of resources.
- Evaluation and continuous Improvement:

- Evaluate the effectiveness of training programs through various assessment methods, including surveys, assessments, and feedback.
- Analyse training evaluation data and make recommendations for improvements.
- Update training materials and programs based on identified needs and feedback.
- Performance review of line reports:

- Conduct performance reviews and provide constructive feedback to direct reports.
- Set performance goals and develop individual development plans for team members.
- Foster a collaborative and high-performance work environment within the team.

**Workplace Health and Safety**

Workplace Health and Safety is everyone’s responsibility. As an LDK employee you are responsible for:

- Adhering to safe work practices and instructions
- Demonstrating positive safety behaviours
- Taking personal responsibility to maintain safety and wellbeing
- Immediately reporting anything at work that is believed to be dangerous or hazardous
- Not acting in a manner that places yourself or others at risk.

**Aged Care Quality Standards**

All employees are accountable for upholding the Aged Care Quality Standards in their role. As an LDK employee you will work with our residents to provide high quality care and services, acknowledging their choices and seeking feedback from them to improve and monitor the systems and processes in place.

You will participate in all training and development opportunities provided to you by LDK to improve our care and services to residents, responding in an open and transparent way when things go wrong by reporting all incidents promptly and truthfully.

At LDK it is everyone’s role to protect our residents from harm, abuse or neglect.

**Qualifications and Experience**

**Qualifications/Certificates**
- Bachelor's degree in a relevant field (e.g., nursing, education, healthcare management) is required. A master's degree is preferred.
- Extensive experience in aged care or a related field, with a focus on edu

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