Clinique - Consultant - Sydney International

4 weeks ago

Sydney, Australia The Estée Lauder Companies Full time

**Position Summary**:
As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
While certification in make -up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience.
As a leader in prestige beauty with a culture that values the diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Clinique is looking for a Full time Consultant to deliver outstanding customer service and build customer loyalty.
**Key Tasks**:
Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.
- Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations
- Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.
- Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.
- Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards in regard to each and every customer.
- Follow guidelines and direction; accept and implement suggestions/feedback given by store or Clinique Sales and Education Manager.
- Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management
- Be able to communicate efficiently with the brands and with store management & can work independently.

**Qualifications**
- While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
- All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

**Relevant Indicators**: Customer service or sales experience of min 2 years.

**Personal Attributes**:

- Service oriented with a "can do attitude" and have a passion for the retail industry
- Friendly and a conversationalist who understands luxury skincare
- Past experience in retail, hospitality, or travel
- A good command of the English language and a second language would be advantageous

**Job**: Retail - Store

**Primary Location**: Asia Pacific-AU-NSW-Sydney

**Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 241510

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