Ward Clerk

2 weeks ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Permanent Opportunity**:

- ** Part-Time and Full time positions available**:

- ** Monday to Sunday, Day and evening shifts available**:

- ** Administrative Worker Grade 1 - HS1**

**The Department**

Alfred ICU is a university attached quaternary referral centre, providing State Service for heart and lung transplantation (including paediatric lung transplantation), artificial heart technology, extra-corporeal membrane oxygenation (ECMO), burns and hyperbaric medicine. It also provides Victoria’s Adult Cystic Fibrosis and Pulmonary Hyperextension Services. Internationally renowned, The Alfred ICU provides specialist career pathways and endless career opportunities. The Intensive Care Unit is a state-of-the-art facility with 68 beds, admitting more than 3,000 patients a year.

**What you'll be doing**

The team at The Alfred Hospital is looking for someone with excellent customer service and patient focus to join their team. You will join our dynamic and passionate team in the position of Ward Clerk located our state of the art Intensive Care Unit.

You will be responsible for the coordination of communication, patient services and clerical functions as directed by the Nurse Manager. Your goal is to promote and maintain good customer relations with patients, visitors, and other hospital staff.

**About you**

Customer relations and excellent communication skills are essential to this role. You will ensure all patients, visitors and work colleagues and a variety of health professionals are provided with guidance and accurate information pertaining to the ward environment.

Experience with managing telephones and reception is essential. Excellent clerical and computer skills and the ability to multi-task are core skills required. Completion of a medical terminology course or experience working with medical terminology would be favourable.

**Experience and Skills Required**
**_Essential_**
- Current and satisfactory Police Check
- Current and satisfactory Working with Children Check

**_ Desirable_**
- Good communication skills
- Proficient in MS Office
- Good telephone skills
- Ability to problem-solve

**What can WE offer YOU?**
- Generous salary packaging and novated leasing are available through Maxxia
- Onsite child care services, payroll deductible expense
- Onsite staff gym, a payroll deductible expense
- Modern onsite library faculties, exclusive to Alfred Health staff
- Access to health and wellbeing incentives
- Discounted health insurance

**Applications close at 11pm on Sunday the 12th of May, 2024**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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