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Customer Service

2 months ago

Dandenong, Australia William Adams Full time

**Do you have a passion for CAT machines & want to work in a dynamic industry?**

Here is your opportunity to come join our growing CAT Rental StoreTM operation at William Adams as a **Customer Service &** **Sales Coordinator**. A great opportunity that will be the first step in a career in operations or sales.

If you enjoy the aspects of both customer service and sales, then this is the job for you As a CAT Dealer, we provide machines primarily to customers in industries of infrastructure construction and all things earthmoving. This role provides a great training platform and path to in field sales of CAT machines.

**ABOUT THE ROLE**

This is a **branch-based sales **role which also includes operational activities, located in Dandenong at our CAT Rental store. Getting to know our existing and seek new customers. Whilst building and maintaining our customer base and coordination activities for equipment rentals.

**Your key responsibilities and duties will include**:

- Providing great customer service, responding to customer equipment requirements.
- Coordination of CAT machines for customer Rents.
- Growing sales and relationships with an ever-expanding customer base
- Use of Customer management systems to support Sales growth.
- Following up on any sale leads and opportunities

**ABOUT YOU**

**Ideally you will have the following skills and attributes**:

- A passion to work in the sales industry
- A tenacious attitude that never gives up
- The ability to build rapport with people quickly, especially over the phone
- Excellent written and verbal communication skills
- Great time management skills
- A craving to provide exceptional customer service that ensures a positive customer experience every time

Our people are the heart and soul of William Adams, we pride ourselves on a progressive, professional and rewarding environment, which is built on our values:
**Integrity - The power of honesty**

**Excellence - The power of quality**

**Teamwork - The power of working together**

**Commitment - The power of responsibility**

**Sustainability - The power of endurance**

If you are up for this exciting new challenge and are looking to advance your career, come and join our team. We're loud, proud and extremely passionate about what we do

**Considering a career change in 2023 Give our friendly recruitment team a call?**

Just ask for Katie when calling 03 9566 0691.

**Applications close Monday 6th March

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