Solution Designer

3 weeks ago

Sydney, Australia Macquarie Group Limited Full time

Join our Enterprise Information Management Tooling team that drives better outcomes for our customers across the Macquarie Group. EIM Tooling Team is tasked to be champion of exceptional customer experiences, working closely with the framework owners and business users to understand their needs and challenges and design solution through best-in-class implementation of Information Management Tools.

On a day to day basis, you will independently work with stakeholders to understand business processes requirements and seamlessly deliver outcomes through our records management tools. You will drive tooling adoption by translating concepts from technical to business that is easily understood, marry business requirements with effective and strategic solutions.

You will have excellent relationship building and communication skills and an understanding of key HCD and Agile/Scrum concepts.

**Key Responsibilities**
- Collaborate with EIM framework owners and business leads to clarify requirements and conduct initial effort estimations workshops.
- Lead the gathering of business requirements for the prioritised epics.
- Conduct design thinking sessions and present a final solution design that meets our customer expectations and Tooling design principles
- Appropriately document the solution design to Tooling Documentation Standards
- Develop effective test plans, execute test cases and document results
- Review defects with technology team and collaborate to find resolutions.
- Work with Change management team to conduct user acceptance and training sessions to ensure solution is well adopted.
- Seek approvals from stakeholders where required.
- Be a Subject Matter Expert (SME) on our records management tool set and answer business users of tooling functionality and assist them where required.
- Continually identify opportunities to improve our tooling capability and eliminate zombie processes

**Key Skills**
- An understanding of records management concepts and industry trends in Information Management
- Prior experience in a Business Analyst/ Process analysis especially in Risk Management and Regulatory Uplift, preferably Data, Records or Information Management Risk.
- Experience working with business and technical project stakeholders to translate business requirements into user stories used for solution design
- Process improvement experience in Banking and Financial Services.
- Prior experience in analysis of Regulatory Obligations and Target Operating Model and building solutions that meet enterprise standards.
- Strong stakeholder engagement skills with a passion to champion change
- Human centered design experience
- Experience with Metadata Management solutions or Collibra University certifications would be highly valuable
- Experience working in Agile teams

**About the Corporate Operations Group**

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail

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