Guest Services Opportunities
3 days ago
First impressions are everything As a member of our Front Office & Guest Services team, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
**What is in it for you**:
- Joining a passionate team, dedicated to creating luxurious experiences for our guests
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
**What you will be doing**:
- Guest Service Agent:_
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalised experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Porter:_
- Timely delivery of guests’ luggage, messages and any other items for delivery within the property
- Personalise guests’ orientation of their room in a professional, friendly and engaging way
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
- Provide detailed and personalised information on Adelaide and surrounds
- In-Room Dining Attendant:_
- Delivering food & beverage service whilst bringing your personalised flair and industry experience to each guest interaction
- Maintaining product knowledge of menus and beverage lists
- Attend to guest requests quickly and efficiently, constantly striving to provide total customer satisfaction
**Your experience and skills include**:
- Service focused personality is essential
- Ability to work well under pressure in a fast-paced environment
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team
- Full Driver license is a must; confident driver on both automatic and manual cars (Guest Service Agent & Porter roles only)
- Responsible Service of Alcohol
- Prior experience working with Opera or a Property Management System
- Fluency in English language, both written and verbal; additional languages are an asset
**Your team and working environment**:
We are “relentlessly guest obsessed” at Accor & Sofitel Adelaide. Everything we do, we do to help our guest feel welcome and our Ambassadors feel valued.
Positioned in the heart of Adelaide, just footsteps from the river Torrens and Light Square, the property is surrounded by the city’s historic treasures and contemporary icons. Sofitel Adelaide links Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
-
Guest Service Agent
7 months ago
Adelaide Region SA, Australia Mantra Hindmarsh Square Full timeOffering premier apartment-style accommodation in Adelaide's bustling CBD, **Mantra Hindmarsh Square** is also home to one of the city’s favourite restaurants and bars, serving coffee in the morning sun, light lunches, cocktails and dinners. Plus across the road are more upmarket eating houses, iconic pubs and fashionable boutiques, making this hotel truly...
-
Guest Service Agent
7 months ago
Adelaide Region SA, Australia Crowne Plaza Hotels & Resorts Full timeFirst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll...
-
Guest Service Agent
5 days ago
Adelaide Region SA, Australia Accor HQ Full timeInspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Overlooking the Adelaide Hills this boutique Art Series Hotel, **The Watson **is located in Walkerville draws its inspiration from indigenous artist Yannima Pirkarli Tommy Watson. Vividly coloured dot paintings drawn from the...
-
Guest Services Agent
6 months ago
Adelaide Region SA, Australia Virgin Australia Full time**Work type**: Part Time **Location**: Adelaide **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is...
-
Hotel Guest Service Agent
3 days ago
Adelaide Region SA, Australia Hotel Grand Chancellor Adelaide Full timeOur team is growing and due to internal promotions the Hotel Grand Chancellor Adelaide have multiple opportunities available for self-motivated and reliable **Guest Service Agents** who are passionate about providing an exceptional high level of service. Reporting to the Front Office and Duty Managers, the Guest Service Agent will support the efficient...
-
Guest Service Agent/concierge
13 hours ago
Adelaide Region SA, Australia Accor HQ Full time**Peppers Waymouth** is a leading Adelaide 5 star CBD hotel, with a distinctly European feel. Featuring 202 stylishly appointed hotel rooms and two food and beverage outlets, heated indoor lap pool, spa, sauna and fitness centre, it has a sophisticated ambience that the staff works hard to maintain. The always busy onsite conferencing facility caters for up...
-
Guest Service Agent
7 months ago
Adelaide Region SA, Australia Hotel Indigo Full timeAt **Hotel Indigo®** our team members are full of neighbourhood knowledge; they know where to find the hidden gems worth exploring. That’s the Hotel Indigo way. That’s where you come in. When you’re part of the Hotel Indigo brand you’re more than just a job title. At Hotel Indigo we look for people who are energetic, approachable and cultured with...
-
Guest Service Agent
1 day ago
Adelaide Region SA, Australia Accor HQ Full time**Who are we?** Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! **What we are looking for?** We are seeking a Part Time Guest Service Agent...
-
Night Guest Service Agent
5 days ago
Adelaide Region SA, Australia Minor International Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Guest Experience Attendant
7 months ago
Adelaide Region SA, Australia MINOR Hotels Full timeAvani Adelaide Residences is looking for an enthusiastic and professional Guest Experience Attendant to join the team on a casual basis. This position will have the opportunity to work in both the Front Office and the Food and Beverage department. **Key Responsibilities Include**: - Welcome and check in guests - Communicate professionally - Assist guests...
-
Guest Service Agent
13 hours ago
Adelaide Region SA, Australia IHG Full time**About us** Located in the city's vibrant East and home to 329 guest rooms including 20 suites. The hotel boasts unparalleled views with Adelaide's highest restaurant, Koomo and poolside bar & cocktail lounge Luna 10. With a dedicated conference floor and innovative Plaza workspace our hotel is always buzzing with leisure and corporate guests. At Crowne...
-
Guest Service Attendant
2 months ago
Greater Adelaide SA, Australia SkyCity Entertainment Group Full timeAs an Overnight Guest Service Attendant, your primary role entails extending a warm and friendly welcome to all guests, ensuring they have a positive and memorable first impression. A key aspect of your responsibility involves assisting with handling guests' baggage, making their arrival and departure experience seamless and convenient. Beyond the initial...
-
Guest Service Agent
7 months ago
Greater Adelaide SA, Australia AccorHotel Full time**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
3 months ago
Greater Adelaide SA, Australia SkyCity Entertainment Group Full timeEos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. Eos by SkyCity is our award-winning luxury hotel amongst 10 restaurants and bars and a world-class casino all nestled in the heart of one of the world's most...
-
Guest Experience Attendant
7 months ago
Adelaide Region SA, Australia Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Representative
2 weeks ago
Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time**Job No**: STAM20241912 **Location**: Adelaide Guest Service Representative **Location**: Glenelg, South Australia Join the Front Office Team at Stamford Grand Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel...
-
Guest Services Agent
3 weeks ago
Greater Adelaide SA, Australia Virgin Australia Full time**Work type**: Part Time**Location**: Adelaide**Job type**: Customer Service**Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia. We’re back (in a big way) and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin...
-
Guest Services Agent
3 months ago
Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time**Your day-to-day** Be the first point of contact to guests as they arrive at the hotel, and their lasting impression when they leave. Perform check in and check out duties, take and manage guest bookings and maximise up-selling opportunities. Ensure the daily checklist and reporting is accurate. This will ensure our overnight team can perform their...
-
Guest Service Agent/receptionist
1 day ago
Adelaide Region SA, Australia Frontline Recruitment Full timeWe are seeking an outgoing, bubbly, organised Receptionist/Guest service agent. This is an amazing opportunity in a truly remarkable location! Don't miss out! **The Company** This remarkable venue sits in the heart of McLaren Vale, 45 minutes south of the city, a leading venue known for weddings, functions, conferences, accommodation and also its wine...
-
Guest Service Agent
6 months ago
Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time**Your day-to-day** - Be the first point of contact to guests as they arrive at the hotel, and their lasting impression when they leave - Perform check in and check out duties, take and manage guest bookings and maximise up-selling opportunities - Stay one step ahead of guests’ needs - record and act on their preferences, and handle their messages,...