
Administration Assistant
3 weeks ago
Modern Melbourne CBD offices-
- 12 month contract and competitive salary package-
- Work in a team environment, striving to provide great outcomes for our clients- About the business/role
- As an Administrator within the Priority Life team, your role is focused on administration processes and tasks to provide a level of service that exceeds client expectations.
- About the role
- Maintain accurate and timely records across XPLAN, shared folders and internal reporting, including updating existing client policy details as they renew.
- Manage insurance policy retention when payment issues arise; liaise with Advisers, insurers and clients.
- Assist team members with ad hoc client administration queries
- Assist team members with advice related administration duties as required.
- Answer client queries via all communication channels.
- About you- All-rounder who is able to work on high volumes of tasks between various Advisers and clients.-
- Ability to prioritise tasks and complete them in an efficient and timely manner.-
- Excellent communicator both written and verbal, to liaise with Advisers, clients, and external parties.-
- Capacity to work across XPLAN, shared folders and insurance provider portals- Excellent time management skills and strong attention to detail.
- Positive attitude, willingness to learn and strong work ethic.
Behaviours
- Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact.- Employee benefits-
- Access to LinkedIn learning, study support and commitment to supporting professional development
- Lend your expertise and support Indigenous organisations to achieve their own development goals with a six weeks’ secondment with JawunDiversity and inclusion-
- WGEA Employer of Choice for gender equality since 2018
- Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy
- A growing number of employee-led networks who work to raise awareness and drive continued change
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