Claims Consultant

2 weeks ago


Brisbane, Australia PRA Full time

Full Time Permanent Role
- $80,000 to $90,000 plus super
- WFH Opportunities available after probationary period

**About the company**

Our client is a leading insurance brokerage with a strong commitment to providing excellent service and support to clients. They are dedicated to helping individuals and businesses recover from unexpected damage and losses. We are seeking a highly motivated and knowledgeable Claims Consultant to join their team.

**Position Overview**

As a Claims Consultant, you will play a pivotal role in assisting policyholders throughout the claims process. You will be responsible for evaluating, processing, and managing all lines of insurance claims, ensuring that our clients receive a seamless and efficient claims experience.

Key Responsibilities:

- Review and assess insurance claims for accuracy and coverage eligibility.
- Appoint loss adjusters to investigate damage, assess the extent of losses, and estimate repair or replacement costs.
- Communicate with clients, adjusters, and service providers to facilitate the claims resolution process.
- Maintain detailed and accurate claims records and documentation.
- Provide guidance and support to policyholders, answering questions and addressing concerns.

**Skills and Experience**:

- Minimum of 3 years experience in insurance claims or a related field
- Strong knowledge of insurance policies, regulations, and claims procedures.
- Exceptional communication and customer service skills.
- Analytical and problem-solving abilities.
- Detail-oriented and organized.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A supportive and collaborative team environment.
- Work for a reputable and well-established insurance company.
- Frequent team lunches and coffees
- Excellent on site leisure facilities


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