**ABOUT THE ROLE**

AFL SportsReady currently has an exciting position available for someone wanting to pursue a career in the Other industry.
- As the successful applicant, you will:

- Be employed by AFL SportsReady.
- Work on-site with AFL MELBOURNE FOOTBALL CLUB
- Study for an accredited qualification: Certificate III in Business

**WHY SHOULD YOU WORK WITH US?**

Our Traineeships are the best way to fast-track your career. We will provide you with the real skills and experience needed to succeed when first starting your career.
- As the successful applicant, you will:

- GET PAID: Earn while you learn (National Training Wage)
- GET EXPERIENCE: Real work-place experience with AFL MELBOURNE FOOTBALL CLUB
- GET EDUCATED: Combine work with education and study for a fully funded qualification
- GET NETWORKED: Build a network of key industry contacts
- GET SUPPORTED: Dedicated AFL SportsReady staff members (Field Officers and Educators) will support you every step of the way
- GET INTO UNI: Direct entry and course credit to one of our University partners (Conditions apply, visit University partners for details)
- GET A HEAD START: Experience + Education + Networks

If you are an Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking

**DUTIES & RESPONSIBILITIES**
- Demonstrate the MFC values in day to day work
- Provide exceptional customer service to our members through written and verbal communication and ensure the

membership customer service KPI’s are achieved
- Outbound calls to members and supporters selling membership products or assisting with member enquires
- Assist with membership operational projects as requested
- Support with Club administrative tasks, for example but not limited to: Mail deliveries, stationary orders, HR and reception

duties.

**JOB REQUIREMENTS**
- The purpose of this position is to provide administrative support to the membership team and the wider business.
The role will be responsible for providing excellent customer service to Melbourne Football Club members and supporters via

- An interest in sport and recreation (AFL preferred)
- Good computer skills, including an intermediate knowledge of Word, Excel and Outlook
- Exceptional customer service, communication and interpersonal skills
- Excellent organisational skills
- Excellent attention to detail
- Ability to work autonomously and as part of a team
- Self-motivated with the commitment to achieve results
- Customer focused and experience in resolving customer complaints
- Ability to multitask, prioritise and effective time management skills
- Available to work on match day (preferred)

**SALARY**

$21,500 - $30,000 plus 10.5% Superannuation
- National Training Wage Award
- Fully Funded Qualification

**MORE INFORMATION**
- People with tertiary qualifications need not apply. Current university applicants may have to defer their studies to be eligible for this traineeship.
- This position is best suited to a recent secondary school leaver.

**OTHER JOB REQUIREMENTS**

**Applicants must have**:

- Drivers License
- Working With Children Check
- Police Check
- Medical Check

**Applications for this position will close**:
February 13, 2023 4:24 pm
- A Cover Letter
- A Resume
- Application Details
- Position Details
- Job Specific Requirements
- Previous Employment
- About your time at school
- Previous Education
- Skills
- Referees

Applications close Monday 13 February 2023, 4pm

Full-time traineeship

Other

Recent Secondary School Leaver