Housekeeper

2 weeks ago

Newcastle, Australia Newcastle Apartment Hotel Full time

**About Us**:
Terminus Apartment Hotel offers 50 supremely comfortable serviced apartments bursting with personality, space and ample light. We boast immaculate accommodation with water views out your window and the best of Newcastle on your doorstep. Beaches are a short stroll away, as are art galleries, museums, coffee, shopping, cocktails - you name it, it's here

**Primary Responsibilities**:

- Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
- Work diligently within the established guidelines to achieve the impeccable standards we hold dear
- Maintain and restock housekeeping trolleys, keeping them organised and well equipped
- Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
- Respect guest privacy and security, upholding our commitment to their comfort
- Report maintenance issues promptly, showing your dedication to a flawless experience

**About You**:

- Previous experience as a cleaner or room attendant is a plus
- Your communication style is warm and welcoming where guests and team members alike feel right at home around you
- You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
- You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
- You embrace collaborating with colleagues from various backgrounds
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays

**Application Process**:
1. Explain a time or situation where you have gone above and beyond to ensure complete guest/customer satisfaction was achieved? How did you achieve this?

**Job Type**: Casual

Pay: $21.38 - $46.41 per hour

Expected hours: 8 - 38 per week

**Benefits**:

- Employee discount
- Parental leave

Schedule:

- Day shift
- Morning shift
- On call
- Overtime
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Licence/Certification:

- National Police Certificate (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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