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Communications Officer

4 weeks ago

Dandenong, Australia Aussie Broadband Full time

As Communications Officer you will be exposed to exciting opportunities to engage all sorts of different audiences with innovative content that aligns with our values.
- At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’._

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+).

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found

here


The good stuff- Free internet to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Discounts at various retailers and gyms

Let’s talk about you
- High level of literacy for creating written content / communications in a Plain English style
- Previous experience in communications is essential
- Ability to think innovatively and challenge existing norms to change the game
- Flexibility to write for an external as well as internal audience
- A very good eye for detail
- Demonstrate organisational and administrative skills, with an ability to work both independently and as part of a team
- An unequivocal commitment to the Aussie values and using them to make decisions
- Ability to think innovatively and challenge existing norms to change the game

How will you support our “Why?”
- Write Plain English internal and external communications to meet our current communications strategy
- Review and add new content to our online Help Centre, and other parts of the website relevant to existing customers
- Ensure our voice is heard, by monitoring and responding to online reviews, customer comments, and forums, and assisting the team with organic social media content
- Communicate outages externally and internally in line with our crisis management framework
- Review and add new content to our intranet
- Assist the media relations team when required

If you have an questions get in touch today with our fantastic team at

If you feel don’t meet all the requirements for this role, we’d love you to still consider applying. We are unconventional in many ways, and we like to think outside the box with the people we hire.

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