Library Officer
7 days ago
**Job Number**:
498628
**Division**:
Community & Environment
**Employment Status**:
Permanent
**Categories**:
Library Services, Cultural Services
**The details**:
- Permanent Full Time
- $73,560 pa + super (up to 12%) + leave loading
Qld Local Government Industry Award (Stream A) - Level 3 of the MBRC EBA4 Certified Agreement
- 72.5-hour fortnight
- Location: Caboolture
**About our opportunity**
We are currently seeking a Library Officer to join our team at Caboolture
In this role, you will assist with overseeing routine branch operations, to ensure customers’ needs are met through positive service experiences resolving customer and procedural issues.
This is a senior role within the team and we will look to you to support the operations of the library. You will also promote, prepare and deliver library programs and activities and provide customers with well-developed reference services and reader advisory assistance. As Library Officer at Caboolture, you may also be required to assist customers on our mobile library service. Click here for further information relating to our mobile library service.
Our Caboolture library is open 7 days/week, closed on public holidays. We operate at this location with a 4 week rotating roster, and the successful applicant will need to be available to work any 5 out of 7 days as part of the ordinary hours. We anticipate the roster for this role will include working 1 weekend (Sat & Sun) every 4 weeks, and shift times will be between 8:00am to 6:15pm and may include late closing on Tuesday evening at 8:15pm.
The Library Services team forms part of our Cultural Services Department, which aims to provide engaging leisure and learning experiences by connecting people to resources and each other. We strive for excellence when delivering exhibitions, information, collections, programs and spaces for our community and visitors.
Click here to learn more about the great programs and services currently underway in our libraries across the region.
**About you**
We are looking for a team member who is passionate about providing an exceptional service to customers
Bringing your experience in a library setting, you will be well adept at delivering quality collections, programs, reference and reader advisory services. You will possess strong communication and interpersonal skills, demonstrating an ability to engage constructively and support customers to meet their needs.
As the library environment can be fast paced and heavily customer focused, you will be able to
- make decisions and manage your time effectively
- uphold professional conduct and professionalism
- encourage a positive working environment
- easily navigate and use databases, internet and online resources, social media and digital technologies such as tablets and eReader devices
You will hold a valid Qld Working with Children blue card, or be eligible and willing to obtain prior to commencement.
**Position Description**
Please refer to the Library Officer Position Description for further information.
**Why join the MBRC Team?**
As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay Region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.
With a diverse workforce of more than 2000 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.
Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:
- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offering discounted membership for you and your family to selected facilities.
- We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
- Generous employer and employee super contribution scheme.
- Salary packaging options on novated leases, superannuation payments, smartphones and devices.
- We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.
**How to Apply**
Please note: applicants will be required to undergo a National Police History Check as part of the recruitment process for this role.
For more information about Moreton Bay
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Customer Service Officer
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