Ndis Quality and Compliance Manager

2 weeks ago

Sydney, Australia Inca home services Full time

Recruiting Part Time Safeguarding & Compliance Manager

INCA HOME SERVICES is a small growing company providing a range of home care services to help the elderly, young people, people with disabilities and people suffering with mental health to continue to live independently in their own homes.

Our highly-skilled and passionate team is dedicated to supporting our Participants necessary for them to do so.

Our services expand throughout Sydney, Central Coast and Newcastle area.

Role Responsibilities;
- The role consists of contributing to the development and effective implementation of new and existing quality and safeguarding frameworks through the following activities:

- Investigate incidents and complaints fairly and impartially
- Provide recommendations, training to overcome issues in line with our policies and procedures, NDIS and DCJ guidelines.
- Coordinate follow ups with internal stakeholders to ensure requirements and tasks relating to Incidents and Reportable Incidents are completed within the timeframe required.
- Record and keep track of incidents and complaints.
- Joining in staff meetings to contribute to staff’s awareness of the Quality and Safeguards incidents scheme.
- Conduct internal audit programme and any additional tasks and project support as required
- Assist with updating, improving and maintaining policies and procedures
- Promote a healthy and safe workplace through safe working methods, processes and practices
- Maintain WHS compliance across the entire company
- Identify, record, report hazards, accidents, injuries and health issues
- Assist with investigation of accidents and establish ways to solve for the issues
- Strong knowledge and experience in submitting Restricted practices and other reportable activities on the facs and ndis safe guarding portal.

Essential Eligibility Criteria;
- 3 year minimum experience in community service sector case work management role or compliance role.
- Knowledge of the NDIS Act 2013, rules, NDIS Practice Standards and DCJ guidelines.
- Cert IV in WHS or Greater
- Have a comprehensive understanding of the NDIS Behaviour Support reporting guidelines and the DCJ RPA guidelines.
- Knowledge of reporting onto the NDIS safe guard commission portal.
- Demonstrated leadership skills and a proven ability to successfully lead a team of staff
- Proven attention to detail and accuracy
- Well-developed organisational skills including experience in determining work priorities, multi-tasking and meeting deadlines
- Demonstrated experience with audit processes and procedures
- High level of interpersonal skills including the ability to develop and maintain relationships within a team, with auditors, and with various stakeholders
- High level of problem solving skills
- Excellent work ethic

Benefits to you:

- We are a high performing and collaborative team, always treating each other with dignity and respect. This is an amazing opportunity for an individual with drive and ambition to make an impact on their career with a new challenge, coupled with the following:

- Be a core member of a rapidly growing NDIS Provider
- Start work immediately
- Flexible work arrangements
- Work from home ( you may need to drive to Central or Sydney at least once a month)
- Development and Future career opportunities
- Phone & Laptop

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

**Job Type**: Part-time

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Education**:

- Diploma (preferred)

Licence/Certification:

- Drivers License (preferred)

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