Chiropractic Assistant

6 months ago


Kellyville, Australia Essential Health Chiropractic Full time

We are looking for an experienced receptionist who is looking to join our friendly team at our North Kellyville practice

We are looking for someone to fill 2-4 shifts per week

Shifts may include:

- MON, TUES, THUR, FRI: 7:00am - 12:30pm &/or 2:30pm - 7:30pm
- WED: 2:30pm - 7:30pm
- SAT: 8:30am - 12:30pm
- Hours may vary as we are a 'by appointment only' clinic.

**The role -**
including but not limited to:

- Professionally answering/returning phone calls, providing exceptional customer service.
- Provide a warm and professional welcome to patients.
- Screening correspondence and scanning/ attaching into patient system (VisitBase).
- Scheduling and effective management of patient appointments, triaging new referrals.
- Manage patient records and ensuring data is accurate & complete.
- Creating and processing of patient invoicing, including EFTPOS payments, & Medicare.
- Coordination and preparation of clinic, ensuring a seamless running of clinic for the chiropractor.
- Cleaning and general upkeep of the practice.
- Ordering and restocking supplies
- Must be able to cover the Practice Manager when on annual or sick leave.
- Perform opening and closing procedures competently.
- Previous experience within a chiropractic / medical receptionist/ secretariate role highly regarded.
- Must be able to work autonomously and proactively, as you will be working on your own.
- Must be punctual.
- A passion for striving for excellence in efficient administration procedures and a high standard of patient care.
- Person of integrity, honesty and a high standard of work ethics
- Thrive working in a fluctuating environment, knowing how to stay busy and keep on top of tasks.
- You have excellent written and verbal communication skills.
- Excellent organisational and time management skills.
- Razor sharp attention to detail and high level of accuracy.
- A warm, compassionate and caring manner.
- Professional, happy and friendly disposition.
- Experience using chiropractic clinical software would be highly regarded.

**Working with us -**
- A small knit friendly team.
- Great location, practice located in the North Kellyville Square shopping centre with various shops, cafes in with a non-clinical setting.
- Close to public transport.
- Support to grow within the medical sector.
- Great exposure to be active in multiple areas of the business.

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