Chiropractic Assistant
6 months ago
We are looking for an experienced receptionist who is looking to join our friendly team at our North Kellyville practice
We are looking for someone to fill 2-4 shifts per week
Shifts may include:
- MON, TUES, THUR, FRI: 7:00am - 12:30pm &/or 2:30pm - 7:30pm
- WED: 2:30pm - 7:30pm
- SAT: 8:30am - 12:30pm
- Hours may vary as we are a 'by appointment only' clinic.
**The role -**
including but not limited to:
- Professionally answering/returning phone calls, providing exceptional customer service.
- Provide a warm and professional welcome to patients.
- Screening correspondence and scanning/ attaching into patient system (VisitBase).
- Scheduling and effective management of patient appointments, triaging new referrals.
- Manage patient records and ensuring data is accurate & complete.
- Creating and processing of patient invoicing, including EFTPOS payments, & Medicare.
- Coordination and preparation of clinic, ensuring a seamless running of clinic for the chiropractor.
- Cleaning and general upkeep of the practice.
- Ordering and restocking supplies
- Must be able to cover the Practice Manager when on annual or sick leave.
- Perform opening and closing procedures competently.
- Previous experience within a chiropractic / medical receptionist/ secretariate role highly regarded.
- Must be able to work autonomously and proactively, as you will be working on your own.
- Must be punctual.
- A passion for striving for excellence in efficient administration procedures and a high standard of patient care.
- Person of integrity, honesty and a high standard of work ethics
- Thrive working in a fluctuating environment, knowing how to stay busy and keep on top of tasks.
- You have excellent written and verbal communication skills.
- Excellent organisational and time management skills.
- Razor sharp attention to detail and high level of accuracy.
- A warm, compassionate and caring manner.
- Professional, happy and friendly disposition.
- Experience using chiropractic clinical software would be highly regarded.
**Working with us -**
- A small knit friendly team.
- Great location, practice located in the North Kellyville Square shopping centre with various shops, cafes in with a non-clinical setting.
- Close to public transport.
- Support to grow within the medical sector.
- Great exposure to be active in multiple areas of the business.
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