Executive Officer

2 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

The Personal Injury Commission (Commission) is recruiting for an Executive Officer to join its team.
**Benefits**
- Grade 11/12; Salary package ranging from $134,411 - $155,445 base per annum, plus super
- Genuinely flexible working arrangements
- Excellent wellbeing programs and resources available
- Fantastic career development and learning opportunities

**About the role**:
This is a unique opportunity for a special person to join the Commission as the Executive Officer, reporting directly to the Principal Registrar.

In this unique and varied role, you will lead a small team responsible for high-level executive, secretariat, and project services to support the efficient operation of the Principal Registrar’s Office. Planning assistance and prioritising critical, time-sensitive activities is crucial to the role, as is a proactive mindset to meet strict deadlines.

As a senior officer, you will represent the Commission’s interests and values in a variety of forums and among diverse stakeholders.

**About Us**
The Commission resolves disputes between people injured in motor accidents and workplaces in NSW, insurers, and employers. The Commission is an independent statutory tribunal within the New South Wales justice system, committed to providing a transparent and independent dispute resolution service.

You can read more about the PIC - here

Although the Commission is an independent Tribunal, the staff who work there are employed by Department of Customer Service. Understand more about DCS - here

**In this Role you will**:

- Prepare, manage, and review the provision of high-level communications and correspondence including briefings, reports, submissions, and notes to ensure the comprehensiveness, accuracy, and timeliness of written information.
- Research and prepare strategic advice, information, and reports on diverse and complex policy, planning and operational matters to facilitate informed decision making and planning.
- Represent the Principal Registrar’s Office and act as a key Commission point of contact, liaise with stakeholders, and action requests to coordinate communication and proactively ensure responses meet deadlines.
- Lead and/or contribute to projects to support the achievement of the Commission’s strategic and operational objectives.
- Implement, monitor, and report on the Commission’s Strategic Priorities, operational and project plans to support achievement of the Commission’s objectives.
- Coordinate the Commission’s administrative correspondence and complaints, including preparing suitable correspondence and maintaining the register and reporting outcomes.
- Provide issues management and support, responding to emerging issues to ensure effective resolution with mínimal risk to the organisation.Develop and oversee the implementation and evaluation of administrative practices, systems, and procedures to optimise efficiency and support the achievement of quality outcomes.

**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

For any enquiries about the role please contact Brenda Fong Executive Support Officer on (02) 9219 3459.

Salary Grade 11/12, with the base salary for this role starting at $134411 base plus superannuation

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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