Venue Manager

3 weeks ago


Sydney, Australia Koko Amusement Pty Ltd Full time

**What We are looking for**

**Your responsibilities**
- **Operational Management**:Oversee all aspects of arcade center operations, including opening and closing procedures, game maintenance, and cleanliness to ensure a safe and enjoyable environment for guests.
- **Team Leadership**: Manage and lead a team of staff members, including hiring, training, scheduling, and performance evaluations. Foster a positive and motivated work culture that emphasizes teamwork and excellent customer service.
- **Guest Experience**: Prioritize guest satisfaction by creating a welcoming and exciting atmosphere. Address customer inquiries, concerns, and feedback in a professional and timely manner.
- **Game Maintenance**:Coordinate and manage regular maintenance and repairs of arcade games, ensuring they are in proper working condition. Collaborate with in-house technicians and external service providers as needed.
- **Inventory and Supplies**: Monitor inventory levels of tickets, prizes, and other supplies. Place orders to restock as necessary, and manage the distribution of prizes to winners.
- **Event Coordination**:Plan and execute special events, promotions, and tournaments to attract and engage a diverse audience. Collaborate with marketing and promotions teams to drive foot traffic and revenue.
- **Financial Management**:Monitor weekly sales performance to ensure financial goals are met. Identify areas for cost savings and revenue enhancement.

**Your qualifications and skills to succeed**
- A minimum of 3 years of management experience in a similar arcade environment is a must
- Knowledge of arcade game maintenance and repair is a plus
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
- Strong problem-solving skills and the ability to maintain composure under pressure.
- Willingness to maintain a flexible schedule, including weekends and holidays, to accommodate peak business hours.
- Thorough knowledge of health and safety regulations and a commitment to rigorous enforcement.

**Salary**: $65,000.00 - $80,000.00 per year

**Benefits**:

- Salary packaging

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- SYDNEY CBD, NSW 2000: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of assembling arcade machines do you have?

**Experience**:

- venue manager: 3 years (required)
- Entertainment Industry: 3 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 04/09/2023



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