Technical Writer

2 weeks ago


Maroochydore, Australia Maropost Full time

We’re **Maropost**, the leader in unified commerce for the mid-market

Our Software as a Service platform provides organisations with the ability to connect with their customers across eCommerce, Retail, Marketing, Service and Search Clouds to unify the customer experience as well as to provide efficiency, value and ROI to their organisations.

**The **Opportunity**:
Maropost is currently looking for a **Technical Writer** **to join our Content and Community Team.

You will primarily be responsible for researching, producing, and editing content for our various blogs, case studies, websites, and social media channels.

**What **You’ll** **be responsible for**:
**What **You’ll** Bring to the Role**:

- A minimum of 5 years of experience in content writing and developing case studies, preferably for B2B/SaaS companies.
- Excellent organisational, communication, and writing skills.
- Proven track record of producing high-quality, engaging content.
- Strong research and editorial skills.
- Ability to grasp future trends in digital technologies and act proactively.
- Ability to identify and track relevant community engagement metrics.
- Ability to work with mínimal supervision and handle multiple projects.
- Outstanding communication, teamwork, and problem-solving skills.
- Ability to understand technical concepts and translate concepts into instructions suitable for non-technical audiences.
- Positive attitude, detail and customer oriented with good multitasking and organisational ability.

**Tech **T**ools**:

- Manage internal resources, websites e.g. Salesforce Knowledgebase, Zapier and process automation, migration projects, Algolia search index tool etc

**What’s In It for You**?**
- Competitive remuneration package on offer.
- Growth and Career Development potential.
- Hybrid Work Environment.
- Entry into an international brand with plans to expand throughout the globe
- Fast paced & dynamic working environment.

**Equal Employment Opportunist