Team Leader
2 weeks ago
Team Leader - Granville
Requisition ID: req7394
Employment Type: Max-Term Contract
We have exciting maximum term Team Leader opportunity available at our Group homes in Granville ending 08/03/2024 with the potential for extension. Working hours will be Monday to Friday 8am - 5pm.
If you're an experienced manager ready for a change with an innovative NFP or ready to take the next step in your career then we want to hear from you
As a Team Leader you'll provide leadership and direction to a team of support workers to deliver a quality person centred and recovery focused customer experience.
Based in Granville, you will report to the Regional Lead - Housing & Indepednent Living.
Key responsibilities will include:
- Developing the team by creating an environment that encourages ideas, quality improvement and reflection on performance
- Ensure employee rosters, resources, brokerage and other expenditure aligns to budgets
- Effective management of customer plans to ensure efficient and compliant claiming of funds within required time
- Engage and support service excellence initiatives including quality checking, Customer Representative Councils, customer experience strategies, distribution of care packages etc
- Proactively seek innovative ways to support customer journey
***
**Skill and Experience**:
As well as being a person centred super star you'll have:
- Comprehensive knowledge of person-centred principles and outcomes focused support, and a passion for supporting the Human Rights of people with a disability and /or mental illness
- Ability to develop appropriate relationships, internally and externally, associated with the role and that benefit both the customers and the organisation
- Actively seeks and encourages innovative solutions to overcome barriers, with the ability to manage critical incidents, lead under pressure and maintain resilience
- Proven experience in developing creative solutions to overcome day to day challenges
- Well-developed interpersonal and communication skills to build and maintain effective relationships
- Experience in preparation of rosters and assisting with budgets and financial operations would be considered a distinct advantage
- Technical literacy with proven ability to use Microsoft office and systems for reporting
- Minimum Cert IV in Mental Health or Disability or equivalent industry experience
- Willingness to obtain an Australian Federal Police Check, WWCC that meet New Horizons employment criteria prior to commencing with us
**Rewards and Recognition**:
- Salary packaging of up to $15900+ in tax free pay per FBT year
- Professional development opportunities and secondments
- Internal and external learning and development opportunities
- Supportive corporate culture and working environment
- Leave loading and superannuation
- Long Service and Parental leave
- Employee Assistance Program providing counselling services
- Eligibility for our recognition program and celebration of service.
**To Apply**:
- New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land._
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