Targeted Flood Community Engagement Lead

2 months ago

Melbourne, Australia Melbourne Water Full time

**Job Number**:
979091

**Work type**:
Fixed Term Contract

**Location**:
Melbourne - Docklands

**Categories**:
Communications, Education & Marketing, Strategy

**Who we are**:
In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a yard sprinkler, or kayak down the Yarra—we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

**About the Role**:
In this 12-month role, reporting to Andrew Mellor, Manager Flood Awareness Communications the Targeted Flood Community Engagement Lead will be responsible for finalising the design and leading the delivery of the targeted flood community engagement stream, key strategic relationships and coordination of related customer and community enquiries.
- Oversee and lead the delivery of the targeted communications and engagement plans associated with the flood awareness engagement program, including delivery of key activity and milestones.
- Manage, guide and direct consultants, advisors and coordinators day to day on the implementation and delivery of the program.
- Oversee the delivery of the community engagement program, including directed key communication and engagement strategies (face to face and digital) to drive engagement with key customers and community across multiple areas.
- Plan and implement engagement with customer groups including local government, community advocacy groups, VicSES and other key customer groups.
- Deliver innovative digital engagement solutions to promote and support engagement and involvement in the Flood Awareness Engagement program with local government, customers and community.

For further insight to this role, please watch the above video & review the attached G3 Role Mandate

**About you**:

- Demonstrated high levels of customer and community advocacy, ensuring that our customers and community have a voice and that our engagement approach is tailored to reflect key priorities.
- Excellent knowledge of strategic communications and engagement planning in theory and practice (preferably in a local authority or government department or agency)
- Exceptional social awareness and ability to quickly and creatively redesign engagement activities to meet community expectations.
- Experience working in sensitive political environments.
- Experienced in online engagement techniques, social media and digital content creation.
- Tertiary qualification in a relevant field with demonstrated experience working across the IAP2 spectrum
- High level of project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting.

**Why join us**:
At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working - but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

**How to Apply**:
Closing date: Monday 23rd September 2024 at 11:55pm AEST

**Advertised**:
12 Sep 2024 AUS Eastern Standard Time

**Closing**:
23 Sep 2024 11:55 PM AUS Eastern Standard Time

  • Team Lead

    5 months ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    Executive Level 2 Lower, Ongoing - $125,428 - $140,871 + 15.4% super - Melbourne The flood operations function operates as one across Brisbane, Melbourne and Sydney and is focussed on year-round National Water Operations with this shifting to forecasting and warning during flood events. The Team Lead is a people centric leader responsible for ensuring the...

  • Flood Modeller

    5 months ago

    Melbourne, Australia Decisive Talent Full time

    Up to $120,000 Salary Package Inclusive of Superannuation - Fantastic Company Culture, Genuinely Fun & Engaging Place to Work - Opportunities to Work on Diverse Range of Projects Up to $120,000 Salary Package Inclusive of Superannuation Fantastic Company Culture, Genuinely Fun & Engaging Place to Work Opportunities to Work on Diverse Range of...

  • Tuflow Flood Modelling Specialist

    5 months ago

    Melbourne, Australia Talent Nation Full time

    Join a highly capable and knowledgeable team - Unique opportunity to shape and innovate flood planning for Melbourne - Excellent mentoring and career advancement opportunities **The Company** Melbourne Water’s services range from providing clean drinking water, treating sewage to recover and re-use valued resources, planning to manage flooding, and...

  • Community Engagement Lead

    2 weeks ago

    Melbourne, Australia Public Sector People Full time

    Community Engagement Lead  Location: Melbourne’s South East.Contract: 2-month temporary position.Rate: $60 per hour + super.Hybrid working model.  We are seeking an accomplished Community Engagement Lead to join a local council in Melbourne’s South East for a 2-month contract. This role is a fantastic opportunity to leverage your expertise in...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...

  • Technical Lead

    5 months ago

    Melbourne, Australia Aurecon Group Full time

    Want to bring ideas to life? As an engineer you’re no doubt aware of Aurecon - we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us? Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of...

  • Customer Engagement Associate

    2 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

  • Customer Engagement Associate

    2 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

  • Customer Engagement Associate

    5 months ago

    Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

  • Aboriginal Community Engagement Lead

    5 months ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your knowledge and experience to provide support to Consumer Affairs Victoria - Ongoing, Full-Time Opportunity to work with a passionate team in the Victorian Public Service - VPS Grade 4: $105,479 - $127,621, plus superannuation. This is an Aboriginal Designated Position, classified under 'special measures' of section 12 of the Equal Opportunity...

  • Lead Water Resources Engineer

    2 weeks ago

    Melbourne, Victoria, Australia Fetch Full time

    Role OverviewOur client is a leading consultancy in Australia, recognized for its comprehensive engineering services in land development, urban planning, transport, and commercial and residential buildings.As a Senior Flooding & Water Engineer, you will lead and manage projects focused on flood risk management and water resources within major sectors such as...

  • Engagement and Communications Lead

    2 months ago

    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Ongoing - Full Time Organisation: Department of Transport and Planning **Salary**: $109,730 - $132,764 Occupation: Communications, Marketing and Media Reference: 4952 **About Us** The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A...

  • Flood Warning Networks Technical Officer

    5 months ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 6, Ongoing - $84,670 - $96,267 + 15.4% super - Melbourne preferred; other capital city office locations will be considered. The occupant of this position is a member of the Operational Technology and Engineering (OTE) Section. The role of the OTE Section is to ensure the development, delivery and operation of measurement equipment and systems meet...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement CentreAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide personalized support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service through various...

  • Communications and Engagement Lead

    5 months ago

    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Transport and Planning **Salary**: $105,479 - $127,621 Occupation: Communications, Marketing and Media Reference: 1570 **About the Role** **Position Outcomes** Communications and Engagement Lead will - Identify strategic challenges and opportunities within the bus and school...

  • Senior Communications and Engagement Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Hudson Full time

    Job Title: Senior Communications and Engagement Specialist Hudson Australia is seeking a highly experienced Senior Communications and Engagement Specialist to join their team on a short-term assignment. As a Senior Communications and Engagement Specialist, you will be responsible for developing and executing communications plans and campaigns to support key...

  • Senior Communications and Engagement Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    About the RoleHudson Australia is seeking an experienced Senior Communications and Engagement Advisor to join their team on a short-term assignment. As the Senior Communications and Engagement Advisor, you will develop and execute communications plans and campaigns to support key projects and initiatives.Key ResponsibilitiesDevelop and deliver communication...

  • Senior Communications and Engagement Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    Job SummaryWe are seeking an experienced Senior Communications and Engagement Advisor to join our team on a short-term assignment. As a key member of our communications team, you will develop and execute communications plans and campaigns to support key projects and initiatives.Key ResponsibilitiesDevelop and deliver communication plans and campaigns to meet...

  • Senior Communications and Engagement Specialist

    1 month ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    About the RoleWe are seeking an experienced Senior Communications and Engagement Advisor to join our team on a short-term assignment. As a key member of our communications team, you will develop and execute communications plans and campaigns to support key projects and initiatives.Key ResponsibilitiesDevelop and deliver communication plans and campaigns to...