Patient Services Officer

7 months ago


Brisbane, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life's best work

Located alongside the beautiful Brisbane river, GenesisCare Oncology have an opportunity for an energetic, efficient and professional Patient Services Officer/Medical Receptionist to join our clinic on a permanent, full-time basis. The Patient Services Officer provides administrative and support to Oncology staff, patients and clinicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients.

More specifically, you will:
- Ensure that the centre is ready for business, booking and confirming patients' appointments- Maintain the diary and ensuring that all relevant paperwork and administrative processes are completed for appointments- Receive and organise referrals of patients & promptly take relevant action- Ensure all systems are used effectively to administer bookings- Promote a positive image of the company and foster good community relations

Benefits of joining our team:
- Internal career development opportunities globally- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount- Learn and grow with our award-winning development programs- Free access to thousands of LinkedIn training courses- Work within a great team, with offered training and ongoing support- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Great team atmosphere with charity days and lunches held

We're interested in hearing from people who have:
- Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred- Strong organisation and skills, with the ability to liaise with both internal and external stakeholders- Proven experience to work effectively both independently and in a team environment- Knowledge of patient billing systems and related Medicare funding mechanisms- Ability to use clinical administration systems, as well as Microsoft Office software- Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values.

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.



  • Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Australia Ramsay Health Care Full time

    **Patient Administration Officer** **Casual Opportunity** **About the Role** We are seeking an applicant who has an interest in working as a Patient Administration Officer. The successful applicant will be based at the Front Office Reception area with the expectation that they will undertake administrative duties within other areas of Nambour Selangor...

  • Graduate Data Analyst

    3 months ago


    Brisbane, Australia Optimum Patient Care Full time

    Does supporting world-class research and improving lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care, (OPC) is looking for a highly motivated and dynamic member to join our research analytics team. The role will be based in our central Brisbane office. This is a fantastic opportunity to gain...

  • Graduate Data Analyst

    4 months ago


    Brisbane, Australia Optimum Patient Care Full time

    Does supporting world-class research and improving lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care, (OPC) is looking for a highly motivated and dynamic member to join our research analytics team. The role will be based in our central Brisbane office. This is a fantastic opportunity to gain...


  • Brisbane, Australia Queensland Health Full time

    About the role Patient Support Officers are responsible for providing a wide range of support services to clinical and non-clinical areas across the RBWH Herston campus. Primary duties include Infection Control Cleaning, Patient Transportation and Patient Handling within wards, operating theatres and clinics. We endeavour to offer all casuals temporary...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 501402 **Work type**: Permanent **Location**: South Brisbane **Categories**: Administration **About the role** Mater is currently looking for Patient Facilitation Services Liaison Officer to join the Mater Private Hospital Brisbane Administration team. This is a permanent, full-time position based at South Brisbane. In this role you will...

  • Graduate Data Analyst

    7 months ago


    Brisbane, Australia Optimum Patient Care Full time

    Does supporting world-class research and improving lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care, (OPC) is looking for a highly motivated and dynamic member to join our research analytics team. The role will be based in our central Brisbane office. This is a fantastic opportunity to gain...


  • Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Australia Icon Group Full time

    **Administration** **Brisbane** **Full Time** **Icon Cancer Centre Australia** **Patient Accounts Officer (Medical Administration) - Icon Cancer Centre, Head Office, South Brisbane** *** - Join the Patient Accounts Team at Icon Group’s Head Office, Located at _ **_22 Cordelia Street, South Brisbane_**: - , Qld_ - _ Key Points - Utilise your **Medical...


  • Brisbane, Australia Fresenius Medical Care Full time

    **Role: Patient Services Assistant** **Reports to (position): Dialysis Clinic Manager** - To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. - Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards...

  • Engagement Coordinator

    7 months ago


    Brisbane, Australia Optimum Patient Care Australia Full time

    **Summary** We are currently looking for an Engagement Coordinator to join our Optimum Patient Care Australia team. Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated individual to join our Research and Operations team. This is a full time opportunity, on a...


  • Brisbane, Australia Icon Group Full time

    **Administration** **Brisbane** **Part Time** **Icon Cancer Centre Australia** **Patient Accounts Officer (Medical Administration) - Icon Cancer Centre, Head Office, South Brisbane** *** - Join the Patient Accounts Team at Icon Group’s Head Office, Located at _ **_22 Cordelia Street, South Brisbane_**: - , _ **_Qld_** - Utilise your Medical...


  • Brisbane, Australia Queensland Government Full time

    **About the role Provide a comprehensive range of operational support functions to the Bribie Island Satellite Hospital. Maintain a high-quality patient support and operational services which supports the commitments to the principles of patient focused care and quality management. About you Provide a comprehensive range of operational support functions...


  • Brisbane, Australia Compass Group Australia Full time

    **Based In South Brisbane**: - **Close to public transport**: - **Discounted parking available** **Medirest is built on the foundation of trust, integrity and openness, we care passionately about the role we play in the lives of those within our care. Whether it’s a welcoming smile and greeting from our porter, a barista serving a cup of coffee or a...

  • Security Officer

    9 months ago


    Brisbane, Australia KnG Healthcare Full time

    KnG Healthcare offers Patient Suites for low-acuity public hospital patients. We are looking for experienced customer facing Security Officers to join our team to keep our patients safe. About KnG Security: At KnG Security, we recognize the paramount importance of security for businesses. We are dedicated to delivering top-quality security services tailored...


  • Brisbane, Australia Queensland Health Full time

    About Us Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Australia Ramsay Health Care Full time

    _Casual opportunities available! _ - _Nursing students encouraged to apply! _ - _Unlock a diverse array of employee benefits and programs._ Join our vibrant and growing team at North West Private Hospital as a Patient Care Assistant! We are actively looking for motivated individuals to support our new inpatient Rehabilitation Ward opening February 2025. In...


  • Brisbane, Australia Queensland Health Full time

    We are Metro South Health We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence. We are truly dedicated people who care about our community. We come...


  • Brisbane, Australia Queensland Health Full time

    Are you passionate about outcomes for children and young people across Queensland? We're committed to providing life-changing healthcare for children and young people for a healthier tomorrow. About the Queensland Children's Hospital The Queensland Children's Hospital (QCH) (formerly The Lady Cilento Children's Hospital), which opened on 29 November 2014, is...


  • Brisbane, Australia Queensland Health Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and...