Assistant Store Manager

7 days ago

Mount Gravatt, Australia Pandora Full time

**UNFORGETTABLE EXPERIENCES.CREATED BY YOU**

Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single time.

Self-expression is at the heart of Pandora. Your brightest ideas will be welcomed and your personality will shine. You’ll be encouraged and supported to build your career
- in your store, in a head office role and across our global business. There are amazing opportunities to learn and grow here, so come and take yours

We are seeking an organised, pro-active and driven Assistant Store Manager to join the team in our Mt Gravattstore. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us.

**The Role**:
The Assistant Store Manager is responsible for the day-to-day operational running of the store. You will report to the Store Manager, who is responsible for the stores overall commercial success. You will be their biggest support, and be responsible for running the operational aspects of a high-performing store.

**Responsibilities include**:

- Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the stores targets, identifying and maximising on opportunities, whilst setting the example in exemplary PANDORA customer service.
- You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the teams sales performance.
- You will be responsible for the successful running and trading of the store in the absence of the Store Manager.
- You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital.
- You will be trained thoroughly in our hand-crafted luxury product to become a PANDORA product expert. You will nurture and develop the store team, to unlock their full potential and support their development.

**The Individual**:

- Proven experience in driving sales and profitability in store
- Strong communication skills, in order to establish and coach a high performance team
- Ability to be adaptable and flexible to changing business needs
- A positive, can-do attitude with a contagious enthusiasm for PANDORA product and core values
- A well-presented appearance with a taste for luxury and a passion for retail

**THE REWARD**

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

- Generous staff discount on all Pandora products
- A day off on your birthday
- Opportunities for development
- Subsided Health Insurance
- Retail Bonus Scheme
- Employee Assistance Program
- Jewellery allowance

**Ready to create amazing moments and build your career?**

**Then come and Craft The Incredible with us.**

**Job Type**: Permanent

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Shift work

Supplemental pay types:

- Bonus

Ability to commute/relocate:

- Mount Gravatt, QLD 4122: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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