Receptionist

3 weeks ago

Parramatta, Australia Terry Shields Toyota Full time

Are you an experienced receptionist looking for a role with room to grow? Do you want to work with a team dedicated to providing service excellence in every customer experience? We need a polished, professional, personable and proactive Receptionist to be part of our Toyota & Lexus reception teams into new levels of service excellence.

**To succeed in this role you need**
- A game face - the ability to perform your role in a professional and polished manner, putting customer impressions at the forefront.
- The empathy and commitment to customer satisfaction.
- A proactive and solution-oriented approach to solving customer and process needs
- The tenacity and professionalism to balance customer needs with deadlines and workloads

If you have recent experience in a busy reception role, preferably with administrative and/or staffing responsibilities and if you have a working knowledge of current switchboard technologies and a knack for finding process and technology solutions please apply.

Full Australian working rights are required.

**WORKING AT PARRAMATTA TOYOTA**:
**Take a look at what it's like to work with us, what we stand for and the opportunities and benefits available to employees.**:
**Apprentice and Trainee Programmes**:
**Our Apprentice and Trainee Program covers our technical area, to our Sales, Service and Parts Departments.**
***
**Contact Us to make an Apprentice or Trainee enquiry.**:
**Work Experience**:
**We understand the importance of experiencing work before deciding on a job career, or tertiary education decision.**
***
**Contact us to make a work experience enquiry.**:
**Career Development**:
**We are here to help all employees reach their full potential and build a career and future with us. We will focus on your needs for growth and development, alongside your drive and motivation, and our talent management strategy.**
***
**We will provide you with the encouragement, opportunities, and all the tools you need to succeed. The rest is up to you**:
**Employee Benefits**:
**Recognition**:
Recognition of performance is designed to recognise the great work of our employees. Great performance each and every day improves our company, provides a great customer experience, and the enhances the enjoyment of your work day. Recognition is both formal or informal and recognises both employee behaviour and performance. Both are equally important to us.

**Reward for Performance**:
Our remuneration is developed to compensate and reward great performance. It may be made up of fixed or variable remuneration that is set by legislation or the company.

When rewarding performance, the performance level and behaviours demonstrated by employees that are consistent with Toyota values are those that make up great performance.

**Experience Our Products**:
We want our employees to truly understand the innovation and performance behind the products and services that are at the heart of our business. To give employees the full Toyota experience we offer certain positions a fully maintained company vehicle inclusive of fuel that are changed over periodically as a benefit to their employment.

This is in conjunction with the Toyota Australia Employee Vehicle Purchase Plan on new and pre-owned vehicles that offers flexible purchase packages. Employees may also have their vehicle serviced by one of our Toyota qualified Technicians, purchase parts and accessories.

Our Sales and Marketing team provides Employee’s with insights and information on new products and services as they drop into the market.

**Health & Wellbeing**:
We are a people centric business so much of what and how we do what we do has a supportive and caring approach, much like family. We have many health and wellbeing practices to encourage healthy lifestyle choices, for example:

- Smoke Free Workplace
- Toyota myHealth & Wellbeing Programme

You and your family can access Medibank Private Health Insurance with a range of exclusive offers that provides you with flexibility with Extras and discounts on Insurance, travel, pet, and life covers.
- Voluntary Annual Flu Vaccination
- Participation in company sponsored local environmental events - Toyota National Tree Day.

**Work/Life Balance**:
We are a 24 hour. 7 day per week retail business and we understand your life is 24 x 7 too. We try our best to be flexible on balancing your life to our business needs. Our positions can be full time, part time, and with varying start & finish times. We provide various leave options when you need time to juggle life, or to rest and recharge.

We are also advancing our technology usage which may open further opportunities for workplace flexibility.

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