Service Manager

4 weeks ago

Perth, Australia A.I.R Recruitment Full time

**$120k base salary + super**:

- **Company car**:

- **17.% annual leave loading**:

- **15% bonus**:

- **Ongoing training and career development**:

- **Opportunity to join a growing and innovative company with a great reputation for service**:

- **Global company**

Our client is a global-leader of lifting solutions servicing a broad range of customers including manufacturing, industrial, shipyards, ports and terminals.

Due to internal movement, we’re on the hunt for a highly motivated Service Manager to join their thriving team in Greenfield (Perth). As the Service Manager, you will be responsible for managing day to day operations of the department ensuring quality, compliance and customer satisfaction is achieved. You're a leader that enjoys nurturing your team to driver performance whilst ensuring safety, service and department KPI's are met.

**About the role**:

- Directly manage and coordinate all Technicians under the direction of the scheduler
- Oversee the day-to-day work of the field service personnel who perform on site routine services including installations, repairs and maintenance and manage performance, customer satisfaction and compliance
- Forward planning to ensure the team is utilised efficiently through monitoring defects, quotes, follow up processes and reviewing scheduled work calendar
- Attend sites to complete audits as required
- Support Technicians with any urgent issues on sites
- Quoting/estimating
- Account Management of key clients to ensure retention and growth of clients whilst developing new business opportunities
- Ensure development and growth of team through training and mentoring
- Monthly reporting of budgets and WIP
- Evaluate and improve operational performance
- Conduct weekly toolbox meetings
- Drive initiatives in the branch and organisation that contribute to long-term operational excellence
- Ensure all work is performed in accordance within standards, WHS Policy, procedures and SWMS

**What we’re looking for**:

- Previous management or supervisory experience preferably in a service related industry
- Ability to effectively lead and manage a team whilst meeting KPI's and deadlines
- Strong IT skills across Word, Excel, Power Point and Outlook
- Strong focus on quality and safety
- Proficient with administration, business process and function
- Quoting exposure
- Ability to build customer relationships and provide a high standard of customer service
- Time management and organisational skills
- Ability to work as part of a team
- Effective written and verbal communication
- Ability prioritise in a demanding role
- Critical thinker
- Strong people management

**What’s in it for you?**
- $120k base salary + super
- Company car
- 17.% annual leave loading
- 15% bonus
- Ongoing training and career development
- Opportunity to join a growing and innovative company with a great reputation for service
- Global company

If you’re a hungry for the next step in your career with an exciting and growing national company, APPLY TODAY

  • Field Service Officer

    2 weeks ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • Field Service Officer

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • Field Service Officer

    3 weeks ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...

  • Field Service Officer

    5 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - WAJob Description SummaryAn exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer.About the RoleThe role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under our...

  • Incident Response Service Supervisor

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - GFF Job Description Summary An exciting opportunity has arisen for an IRS Supervisor to join Service Stream. About the Role About the Role Service Stream’s Transport division are currently seeking a IRS Supervisor to join our growing company. You will be responsible for supporting specialised trade, services or installation...

  • Incident Response Service Officer

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - GFF Job Description Summary Service Stream is currently looking for an Incident Response Service Officer in Perth. About the Role - Provide site attendance at incidents on a first response basis and make an initial assessment as to the appropriate and proven incident response actions required to protect road users as a result of...

  • Incident Response Service Supervisor

    5 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryAn exciting opportunity has arisen for an IRS Supervisor to join Service Stream.About the RoleAbout the RoleService Stream's Transport division are currently seeking a IRS Supervisor to join our growing company. You will be responsible for supporting specialised trade, services or installation works to ensure...

  • Incident Response Service Officer

    5 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryService Stream is currently looking for an Incident Response Service Officer in Perth.About the Role Provide site attendance at incidents on a first response basis and make an initial assessment as to the appropriate and proven incident response actions required to protect road users as a result of the...

  • Incident Response Service Officer

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - GFF Job Description Summary Provide site attendance at incidents on a first response basis and make an initial assessment as to appropriate and prudent incident response actions required to protect road users as a result of the incident and return traffic flow to normal operation, in liaison with any emergency services that may...

  • Incident Response Service Officer

    6 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - GFFJob Description SummaryProvide site attendance at incidents on a first response basis and make an initial assessment as to appropriate and prudent incident response actions required to protect road users as a result of the incident and return traffic flow to normal operation, in liaison with any emergency services that may also be...

  • IT Manager

    3 weeks ago

    Perth, Australia Hope Community Service Full time

    Full time, 76 hours per fortnight located in Perth. - Competitive Salary $128,000-$133,000 p/a - Salary sacrifice benefits HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage. We have an...

  • Electrical Metering Field Manager

    2 months ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - Head Office Job Description Summary An exciting opportunity has arisen for an Electrical Metering Field Manager to join Service Stream in our Welshpool facility. About the Role Service Stream’s Energy and Water division are currently seeking an Electrical Metering Field Manager to join our growing company. This role ensures that...

  • Electrical Metering Field Manager

    6 days ago

    Perth, Western Australia Service Stream Full time

    Primary LocationPerth - Head OfficeJob Description SummaryAn exciting opportunity has arisen for an Electrical Metering Field Manager to join Service Stream in our Welshpool facility.About the RoleService Stream's Energy and Water division are currently seeking an Electrical Metering Field Manager to join our growing company. This role ensures that...

  • IT Service Manager

    7 days ago

    Perth, Australia Chandler Macleod Full time

    **Location*** - Perth, Western Australia - **Category*** - IT & Digital - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 26-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Joy Delos Reyes - **Reference** - BH-159034-1 - **About the client**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals...

  • Service Manager

    3 weeks ago

    Perth, Australia Austcorp Executive Full time

    Permanent Perth Based Role (Monday - Friday) - $120,000 - $140,000 + Vehicle + Super - Industry Leading Company I am partnering with a World Leading Water Engineering manufacturer who provide tailored solutions to the Mining, Water and Waste Water sectors. The Engineering team is looking to bring on board a **Service Manager** who will lead the day-to-day...

  • Legal Operations Manager

    6 days ago

    Perth, Western Australia Australian Public Service Commission Full time

    Australian Securities and Investments CommissionLegal Operations ManagerGreat opportunity to join ASIC's Legal Services teamSupport effective delivery across the teamFlexible capital city locationThe Legal Services teamThe Legal Services Team is responsible for the delivery of legal services across ASIC and is instrumental in driving ASIC's reputation as a...

  • Service Manager

    6 days ago

    Perth, Western Australia Embodied Full time

    We are seeking an experienced Service Manager for a highly successful commercial laundry business specialising in servicing a diverse range of customers and offering integrated hygiene solutions. This role will require you to manage a team of ten direct reports and build a strong working knowledge of all industry practices as well as the company's products...

  • Service Manager

    2 weeks ago

    Perth, Australia Auto Masters Australia PTY LTD Full time

    $90k - $105k base - Fuel Card - Formal Management training provided. Auto Masters has an exciting opportunity for an experienced Workshop Service Manager to join their growing team in North Perth. The Service Manager will be responsible for ensuring the efficient and effective running of the workshop. **About the role**: - Supervise the effective...

  • Services Manager

    4 days ago

    Perth, Australia CGC Recruitment Full time

    Interested in transitioning from M&E sub contractor to head contractor? - Long term permanent career within a financially stable head contractor **Summary** CGC Recruitment are working in collaboration with an established, reputable tier 2 commercial construction head contractor who have a new opportunity for a Services Manager to join their Perth business...

  • Service Manager

    4 days ago

    Perth, Australia SDS Care Full time

    SDS Care - Service Manager About the new role: We are seeking a dynamic and dedicated Service Manager to join SDS CARE, our esteemed organisation. As a Service Manager at SDS CARE, you will play a pivotal role in leading and growing our services, ensuring the highest level of support for our participants. Your primary responsibilities will include...